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7 ways leaders can reduce workplace stress
2022-09-21T05:00:00Z
Stress continues to weigh on workers, and it’s making an impact in the workplace.
In September, the 2022 Alight International Workforce and Wellbeing Mindset Report found that 73 percent of employees report moderate to high stress levels. This is having an effect on:
- Productivity: Only 24 percent of employees taking part in the study say they are always or almost always able to be fully productive at work.
- Retention: The study found that 55 percent of employees are thinking of leaving their current employer.
To help ease the strain on workers, and make the workplace more efficient and stable, enlist the help of company leaders. They set strategies and policies that impact workers’ daily lives and set the tone for workplace culture. Your leaders can:
- Train managers to listen. When employees have concerns, managers should practice active listening by making eye contact, asking questions, and engaging in conversation to let the employee know that they are being heard. Training in empathy can help them be more understanding and do a better job of addressing issues.
- Encourage communication. Long hours and a heavy workload are significant sources of employee stress. Managers should be open to employee suggestions and have a collaborative approach to resolving issues and helping with workload management. Set expectations for manager-employee communication, such as regular one-on-one conversations with team members. This creates a personal connection and lays the groundwork for a supportive environment.
- Hold managers accountable. Harassing behavior should not be tolerated at any level of the organization. A toxic environment only adds to the other stressors already weighing on workers.
- Shine the spotlight on mental health. Involve leaders in promoting the mental health benefits offered by your company. Publicize your employee assistance program and local mental health services. Provide wellness information that offers tips on stress relief and healthy habits that support good mental health. You can also offer training that helps employees recognize the signs of chronic stress and provides coping skills.
- Allow flexibility. Offering the option of flexible working hours, when possible, gives employees some control over when they do their jobs. This not only relieves stress, it shows respect for workers and builds trust. In addition, it sets your workplace apart. The Alight survey found that 54 percent of employees say a flexible work environment differentiates one employer from another.
- Establish boundaries. Expecting employees to be available 24/7 saps energy and endangers good mental health. Establish a policy around after-hours emails or phone calls. If after-hours coverage is needed, rotate responsibilities. Also, encourage employees to recharge with paid time off that’s free of workplace distractions such as emails, messages, or phone calls.
- Offer remote work options. Much has been written about the tension between employees and management over remote work policies. Workers enjoy the time savings of not having a commute, and the flexibility of working remotely. Managers, however, often see advantages to having workers on-site and collaborating with each other. Consider how this plays out in your workplace, and the advantages and disadvantages of remote work as it relates to hiring, productivity, and employee retention. How do your workers and managers feel about remote work? If working remotely full- time isn’t an option for your workers, perhaps a hybrid schedule, with employees in the office a few days a week and at home a few days a week, will ease the tension.
Key to remember: The policies and workplace culture supported by company leaders can play a role in reducing employee stress.