Alarming number of workers experiencing burnout, polls show
If a significant number of your workers are feeling burned out, you’re far from alone.
During a recent J. J. Keller workplace wellness webcast, we asked about burnout. More than 300 attendees responded, and more than half indicated that over 40 percent of their workers are experiencing burnout.
Poll question: About what percentage of your workers are burned out?
Attendee responses:
- Less than 20 percent: 13.9 percent
- 20 percent: 24.2 percent
- 40 percent: 37.1 percent
- 60 percent: 19.6 percent
- 80 percent or more: 5.2 percent
This finding is echoed by other workplace polls:
- A 2024 poll from the Society for Human Resource Management (SHRM) found that 44 percent of employees felt burned out at work, and 51 percent were used up by the end of the workday.
- A study from Lyra Health released earlier this year found that 28 percent of employees cite work-related stress and burnout as a factor that is hurting their mental health.
What is burnout?
Burnout is more than workplace stress, although stress can lead to burnout if it’s not addressed.
A person under stress may believe they will feel better once they catch up on tasks or make it through a challenging time.
A person who is burned out is overwhelmed, exhausted, cynical, and deeply disinterested in their work. They may not care whether they finish tasks, and if they do finish, it brings no relief.
As with stress, burnout can lead to headaches, irritability, and lack of focus. It can make it difficult to sleep, despite always feeling tired.
Burned out workers are more likely to miss work. They are less likely to discuss issues with their manager, and more likely to quit.
Which stressors are impacting workers today?
Attendee responses:
- Low rewards: 56.8 percent
- Conflicting expectations between customers and management: 49.5 percent
- Lack of control: 42.2 percent
- Long hours: 40.3 percent
- Job security: 24.8 percent
- Hostile work environment: 20.4 percent
- Relationships in the workplace: 18.9 percent
In addition to the items listed, attendees also mentioned these stressors:
- Lack of communication from leadership to employees
- Poor training
- Employees expected to pick up the slack for those who won’t or can’t do their job
- Decisions that are not supported by management
- Supervisors who constantly change their mind
- Family issues
How can you address workplace burnout?
There is no simple solution for alleviating all workplace stress. However, taking steps to determine some of the primary causes of stress in your workplace and creating a plan to act on them can help.
Input can be gathered through an employee survey or discussions with supervisors and managers. Steps can then be taken to help manage the primary causes of workplace stress and provide workers with tools to help them deal with the physical and emotional impact it brings.
This could include:
- Providing communication training to managers to help them provide support, recognition, and encouragement to their team.
- Looking at your policies to see where you can give workers more control. Options include flexible schedules and remote work opportunities to give workers more say in how the work gets done.
- Setting boundaries for technology by not expecting workers to answer emails after the workday ends.
- Highlighting career development opportunities to help employees improve their skills.
- Creating a peer-to-peer mentorship program for managers to provide them with a support network.
- Offering volunteer opportunities to provide social connections, emotional support, and work with a sense of purpose.
- Promoting the wellness resources your company offers. This could include an employee assistance program, financial planning assistance, and mental health benefits available through your health plan.
Key to remember: Workplace burnout is a growing concern, but employers can take steps to help workers manage the causes of stress that lead to burnout.