Virtual conference tackles emergency preparedness
An emergency can be a significant challenge for any organization to manage. Emergencies can cause severe harm to employees or extensive damage to property, potentially resulting in long-term negative impacts on the organization, its employees, and other stakeholders.
Given the potential destruction caused by emergencies, J. J. Keller decided to host an interactive virtual conference titled "Ready, Set, Respond." This event’s goal was to gather participants to discuss various challenges, successes, and best practices to better prepare their organizations to mitigate the inevitable effects of emergencies before, during, and after.
The one-hour event began with experts presenting steps for emergency planning and preparation. The discussion covered regulatory requirements and effective planning tips, including:
- Before: Determining what to plan for and how to develop effective action plans.
- During: Testing your plans to ensure their effectiveness and readiness.
- After: Planning for your organization’s stability and continuity post-event.
The poll results are in
To kick things off, participants were asked, "How would you rate your organization's emergency preparedness?" Most participants rated their organization as good to fair. However, some even rated their organization as poor when it comes to being prepared for the unexpected.

Additionally, the participants were asked about their organization's readiness to continue business operations “after” an emergency. While many participants rated their organization's readiness as good to fair, there is a clear indication that improvements are needed. Nearly 20% of respondents felt their organizations were not sufficiently prepared to handle the challenging outcomes presented by an unexpected emergency. However, on the bright note, nine percent shared that their organizations were excellently prepared for the aftereffects of an emergency.

Emergency preparedness breakout sessions
During the interactive portion of our event, participants were divided into three groups, each focusing on a different stage of emergency preparedness: before, during, and after. Each team dove into discussions about their organizations’ level of preparedness and tackled the following questions:
- Challenges: What hurdles have you faced or are currently grappling with?
- Solutions: What innovative solutions can you brainstorm to overcome these challenges?
- Best Practices: What are the standout strategies your organization uses for emergency preparedness?
The groups provided excellent solutions and best practices for various challenges, focusing on organizational communication and culture, training, and coordinating with external resources for preparation and emergency response activities.
Communication and culture
Communication and culture were key topics in many discussions, both for preparing for emergencies and handling them afterward. One participant emphasized the importance of hazard analysis to understand the risks workers face and prioritizing emergencies.
Likewise, they emphasized work practices like performing job safety assessments, completing workplace safety audits, and developing safety committees help build a stronger safety culture, enhancing worker safety and response during emergencies.
Training
Training was a consistent theme throughout the conference. This included general information, specific equipment training such as fire extinguishers and alarm systems and developing muscle memory through regular fire drills and other practice methods to ensure appropriate responses in emergencies.
One highlight was a best practice shared by a participant: using escape rooms for scenario-based emergency training. They found this method more engaging than traditional training sessions, although they did note that some trainees felt hesitant due to a lack of confidence in successfully navigating the escape room
Overall, the participants indicated that the advantages of this type of training, from the perspective of being prepared to act appropriately in an emergency, outweigh the challenges.
Coordinating with external resources
Seeking help and assistance from other experts and local stakeholders can quickly improve the emergency preparedness of an organization.
One participant suggested building a strong relationship with local response organizations, like fire departments, since they're equally invested in your emergency preparedness. The better they know your organization, the faster and more effectively they can respond to emergencies. Also, these coordination efforts also impact keeping the responders safe.
The group also discussed what information these response organizations would need. Depending on your organization, they might be interested in the locations of hazardous materials, muster points, fire alarms, and sprinkler systems. It was noted that some response organizations have software to quickly access this information during emergencies.
Additionally, identifying and working with other local organizations was mentioned as a benefit in providing mutual aid, support, and assistance as a community working together to ensure the safety and well-being of its families and businesses.
Key to remember: Emergency preparedness at work is vital to protect employees and property. Event participants emphasized planning ahead, effective training, clear communication, and collaborating with community resources to minimize the impact of emergencies on the organization