Waiting for help to arrive can be deadly!
What will you do if offsite responders are not the closest help to your workplace when an emergency or injury occurs? In an emergency — whether it is a chemical spill, regional weather-related disaster, or injury — the first, most immediate response will come from your company and your employees. Are you comfortable that all will go as well as it could?
You are the front line
Guidance materials for public health officials and emergency responders discuss “initiating the public health response during the first 24 hours (i.e., the acute phase) of an emergency or disaster.” Waiting twenty-four hours is a long time when lives are on the line. What will you do until help arrives?
Assessing, developing, and planning is fine, but when something happens, it is time for action, not words.
Examine facility-level response
For example, let us look at a hazardous material spill at your facility. A spill of this nature can threaten life, health, and property. It could result in evacuating a few people, a section of your facility, or an entire neighborhood.
How will your employees handle such an event? Can everyone who works in your facility identify containers that hold hazardous materials? Are those containers properly labeled per the Hazard Communication Standard requirements?
Emergency planning rules require that you have safety data sheets (SDSs) for all hazardous materials at your location. How long will it take someone to find the SDS and decide what to do if a hazardous material spills? Would you feel safer if employees knew what to do without having to look it up?
Can your employees recognize hazardous material spills and releases? Do they know how and when to notify management and emergency response organizations of an incident?
How would you warn employees throughout the facility of the incident? What would happen if you used a PA system if the power is out? How would you notify residents in nearby neighborhoods if they need to evacuate?
Based on your operations, should you have an emergency response team to control hazardous material spills? Could lives and money be saved by being able to respond internally? Can you afford to wait for an outside response? Do internal responders have the type and amount of supplies they need to handle an incident?
Do they know where those supplies are and how to use them? Are the materials expired or out of date?
You are likely already aware of hazardous materials used in your facility processes. Do you know what hazardous materials were used to construct the physical plant? Could those become a factor in an incident?
Analyze the wider impact
The incident above assumes that your facility is the only one with a problem and that outside emergency response organizations can aid you. What would happen if an incident impacted the entire region?
In an area-wide incident, like an earthquake or tornado, your employees may need to rely on themselves for some time before outside responders can help. In a case like this, it is even more important to rely on internal response since outside responders may be unable to get to your facility or may be tied up with numerous other calls.
Think about the facilities affected by hurricanes or workplace violence in recent years. How would your facility cope if an outside response was delayed by days or weeks?
Do your employees know what to do if the facility is isolated by a weather or terrorism event? Do they have the necessary supplies to survive until help arrives?
What if your area power supplier is out of commission? What if you can’t get fuel for your generators? What is the chain of command? What if key people are injured in the incident? How will you communicate with others inside your facility and with outside agencies?
Ask tough questions
Check your emergency plans and ask tough questions about every aspect of it. Are the procedures practical? Would they get done what needed doing in an actual emergency? What if your primary methods are unavailable (because of utility interruptions, for example) or impossible to implement (because of collapsed buildings, flooding, etc.)?
Make it simple for yourself — list what needs to be done in any incident (get people out, shut down the operation, etc.), and then make sure your plans and training will achieve those results. Consider every potential disaster — an internal incident that affects your entire community and even an area or state-wide disaster.
Key to remember
Don’t be afraid to ask yourself questions about the status of your emergency response plan. It will help you identify areas that can be improved and may save lives and dollars after an incident occurs.