Training? Oh no, not again!
You schedule the training session. You send notices to your drivers and post a notice in the break room. Then, you overhear the inevitable, “Training? Oh no, not again!”
Sound familiar? Do your drivers dread training? Do they view these sessions as unnecessary or as an inconvenience? Do you sense a negative or indifferent attitude among your drivers when it comes to training?
Preparing your drivers by telling them what will happen may ease these negative thoughts and opinions.
Distribute an agenda
Distribute an agenda prior to the training session.
An agenda lets everyone involved know exactly what will happen during the training session. It also shows that your session is organized and well thought out.
As well as giving your drivers an idea of what will be covered, it shows that you value the time being taken out of their busy schedules for this training session.
The agenda should include:
- The topic(s) that will be covered;
- A sentence or two describing the topic(s);
- The names of the people presenting (if more than one person is presenting during the session); and
- The approximate amount of time that will be devoted to each topic.
Briefly review the agenda with your drivers at the start of the training session.
Explain why it’s important
After reviewing the agenda with your drivers, briefly explain why you are doing the training and how the topic(s) covered will apply to their work.
When drafting a short explanation of the training session, consider what is important and/or of interest to your drivers.
Imagine you are a driver attending the session. Ask yourself the following questions:
- Why is this training important to me?
- How is this training going to affect me?
- What can I expect from this training?