Driver training? Not again!
Do your drivers dread training sessions? Do they view these sessions as unnecessary or an inconvenience? Do you sense a negative or indifferent attitude among your drivers when it comes to training?
Preparing your drivers - making sure they know what will happen during the session - is one way to promote a positive attitude.
Distribute an agenda
Preparation should include distributing an agenda prior to the training session. An agenda lets everyone involved know exactly what will happen during the training session. It also shows that your session is organized and well thought out.
As well as giving your drivers an idea of what will be covered, it shows that you value the time being taken out of your drivers’ busy schedules for this training session.
The agenda should include:
- The topic(s) that will be covered,
- A sentence or two describing the topic(s),
- The name of the individual(s) presenting the topic,
- The time the training will begin and end, and
- The approximate amount of time that will be devoted to each topic.
Review the agenda and explain relevancy
Briefly review the agenda with your drivers at the start of the training session. Explain why you are doing the training and how each of the topic(s) covered will apply to their work.
When drafting a brief explanation of the training session, consider what is important and/or of interest to your drivers.
Imagine you are a driver attending the session. Ask yourself the following questions:
- Why is this training important to me?
- How is this training going to impact me and my work?
- What can I expect from this training?
Key to remember: Promoting a positive attitude by keeping your drivers informed can go a long way when it comes to a successful training program.