Prepare your drivers for training
Do your drivers dread attending training sessions? Do they view these sessions as unnecessary or an inconvenience? Do you sense a negative or indifferent attitude when it comes to training?
Preparing your drivers — making sure they know what will happen during the session — is one way to promote a positive attitude.
Create an agenda
An agenda lets everyone involved know exactly what will happen during the training session.
If possible, distribute the agenda prior to the training session. If that isn’t possible, post the agenda in your classroom prior to the start of the session.
The agenda should include:
- The topic(s) that will be covered,
- A sentence or two describing the topic(s),
- The name of the person presenting the topic (if more than one person is presenting during the session, and
- The approximate amount of time that will be devoted to each topic.
Briefly review the agenda with your drivers at the start of the training session.
Session importance
After reviewing the agenda with your drivers, explain why you are doing the training and how the topic(s) covered will apply to their work.
When drafting a short explanation of the training session, consider what is important and/or of interest to your drivers. Imagine you are a driver attending the session. Ask yourself the following questions:
- Why is this training important to me?
- How is it going to affect me?
- What can I expect from this training?
Key to remember: Making sure your drivers know in advance that training is scheduled and what to expect can go a long way in ensuring a positive training experience for all involved.