14 FMLA certification DOs and DON’TS
Communication between employers and employees is crucial in avoiding issues under the federal Family and Medical Leave Act (FMLA). A big part of that communication lies in the certification employees use to support their leave needs.
While a certification is often at the crux of FMLA leave management, it's easy to make some blunders regarding FMLA certifications.
Here are some employer DOs and DON’Ts regarding FMLA certifications:
Dos
- Ask for certifications when FMLA leave is for any reason other than bonding with a healthy child (e.g., adoption).
- Review certifications carefully.
- Consider the employee or family member to have an FMLA serious health condition if one of the boxes on page 2 is checked (other than “None of the above”).
- Accept certifications from health care providers outside of the U.S.
- Keep certifications for at least three years.
- Ask for recertifications when allowed.
- Ask for new/initial certifications when employees notify you of the need for leave for the first time in a new leave year — even if the leave is for a continuing condition.
- Keep medical information confidential and separate from general personnel files.
Don’ts
- Demand that certifications include a diagnosis.
- Mandate that certifications include information about other medical facts related to the condition. Health care providers get to decide whether to add anything to that area.
- Ask for certifications when the need for leave is strictly for bonding with a healthy child.
- Ask for certifications or recertifications more often than allowed.
- Worry if certifications don’t specifically include time off for morning sickness for pregnant employees, even if they take time off for it. All time related to pregnancy, birth, recovery, etc., is FMLA-protected.
- Second-guess completed fitness-for-duty certifications.
These two lists scratch the FMLA surface. Employers must address situations on an individualized basis.
If, for example, an employee has a certification completed by someone other than a doctor, but the company’s group health care plan accepts that individual as someone who can substantiate a claim for benefits, that individual is allowed to complete an FMLA certification.
Key to remember: FMLA leave administration often revolves around a certification, but there are limitations employers must be aware of.