Reducing stigma of workplace mental health — 7 easy, affordable steps
May is National Mental Health Awareness Month. One in five people experience a mental disorder at some time during their lifetimes, according to the U.S. National Institute of Health (NIH). Yet, research shows that eight in ten workers say shame and stigma prevent them from seeking treatment for a mental health condition. In fact, more than one in three employees were concerned about retaliation or being fired if they sought mental health care, according to the American Psychiatric Association (APA). This stigma is costing employees and employers.
Stigma defined
A stigma is a mark of shame or disgrace. Mental health stigma, therefore, is the negative — and often unfair — beliefs and attitudes people have about those struggling with mental health. This includes what it means to be diagnosed with a mental health disorder or seek treatment. Such stigma drives silence, which stands in the way of people getting help.
7 steps employers can take
Because employees spend more than 50 percent of their waking hours at work, employers can be a support source as they are able to create a work environment where getting help is a sign of strength. Having all employees working at their best reaps many rewards. Some inexpensive steps employers can take to help reduce mental health stigma include the following:
- Check in. Many managers check in with their teams regularly, but don’t ask how they are doing, and if they’re all OK. Asking this question might not get everyone to open up, but if asked regularly, can help.
- Choose words carefully. The words chosen when discussing an individual can have positive or negative effects. Positive language empowers. When writing or speaking about individuals with disabilities, put the person first, to focus on the person, not the condition.
Instead of referring to someone as a “disabled person” or an “addict,” refer to them as someone “with a disability” or someone “with a substance abuse issue.” This type of language puts the person first and helps reduce stereotypes. While it might be common to say someone’s OCD is showing, or a coworker is acting bi-polar, such terms help keep stigma entrenched, and lessen the chance that an individual will be open about a condition - Offer options. If an employee appears to be struggling, offer help. Simply asking “what can we do to help” might open the door to a deeper conversation. Even if an employee turns down help, provide information on company benefits, such as an Employee Assistance Program (EAP). If an EAP is not available, offer information on community resources, or sources such as Mental Health America and National Alliance on Mental Illness.
- Connect and share experiences. If managers are open about their own vulnerabilities and challenges with mental health, others might be, too. Even saying that they needed a mental health break so they took a walk can help. Research shows that knowing or connecting with someone with mental illness is one of the best ways to reduce stigma. Encourage employees to support each other, as well.
- Ensure confidentiality. Let employees know that information shared about their physical or mental conditions will be kept confidential. Keep all employee and applicant medical information secure and out of the general personnel files.
- Encourage time off. Understand the importance of time off, not only for medical appointments, but for mental self-care, and encourage employees to use it. This can be particularly true if employees are not allowed to carry over unused paid time off, and simply lose some when limits are reached.
- Train leaders. Connection likely won’t be made if leaders are not trained to listen carefully, be empathetic, and watch for signs of distress. Leaders should also know how to respond to a situation and model good behavior, such as taking time off. Watching workloads and tuning in to accommodation requests are other ways leaders can help monitor employee wellness during the workday.
Key to remember: Working to help reduce workplace mental health stigma does not need to involve lots of high-cost programs or tools. A handful of some simple measures can start paving the way for all employees to feel safe and be their most productive selves.