5 thoughts on job reassignment: The ADA accommodation of last resort
Workplace accommodations under the federal Americans with Disabilities Act (ADA) can run the gamut from minor tweaks to changes involving work equipment, policy exceptions, leave, and job reassignment. When employees have work restrictions, employers often think they should be reassigned to a different position. This, however, shouldn’t be the first place to start; it should be the last.
What triggers the ADA obligations?
Instead of jumping to job reassignment right away, employers should first look for accommodations that would enable employees to continue in their current position. Options vary, but could include something as simple as longer break times or a chair to sit on.
When employees ask for a workplace change because of a medical condition, employers’ ADA obligations are triggered, including what’s called the “interactive process.” In this process, employers should look at the employees’ limitations in relation to the job’s essential functions, identify the barriers in between, and look for an accommodation that would reduce or eliminate the barriers.
5 job reassignment considerations
Once employers go through the interactive process, if no other accommodations pan out, then employers may consider job reassignment.
Employers should keep these five thoughts in mind to remain ADA compliant:
- Vacancy and qualifications. The reassignment position must be vacant, and employees must be qualified for the position. Employees are qualified if they meet the requirements of the position and can perform its essential functions.
- Available roles. Generally, it’s the employers’ responsibility to look for a new position and notify employees of possible vacant positions.
- No interviews. Employees don’t have to interview for the reassignment position. The Equal Employment Opportunity Commission indicates that if employers require interviews, reassignment is not an accommodation. When the accommodation is reassignment, employees who request the accommodation would receive the position without having to interview for it.
- Managerial preferences. A manager’s preference to hire someone else to fill the reassignment position doesn’t matter; it doesn’t change the employer’s responsibility. If there’s a vacant position that employees are qualified for, employers must reassign them to the position, regardless of a manager’s hiring preference.
- Job options. If no similar position is available in terms of pay or status, employers should look for lower-level positions that employees are qualified for, starting with positions that are as close in pay and seniority to the original position held. If employers are unsure if employees are qualified for a position, that should be discussed during the interactive process.
Key to remember: When job reassignment is the only form of effective accommodation, employers need to keep certain considerations in mind.