Recruiting, hiring remain a challenge for employers
While it’s tough for people to agree on anything lately, 572 HR professionals surveyed by J. J. Keller in February 2025 agreed that the recruiting and hiring process was one of the top three most challenging aspects of working in HR.
Navigating the intersection of federal, state, and local laws and discipline/terminations also stood out as major dilemmas.
3 reasons why recruiting and hiring are difficult
Survey participants gave feedback on why this aspect of HR is so grueling, saying that:
- Finding qualified, interested workers is hard.
- Having a discrepancy between what they can offer and what job candidates’ expectations are is a challenge.
- Experiencing high turnover rates is daunting.
“Finding smart, skilled employees with a good work ethic is difficult,” one respondent said.
“It’s hard to recruit when people always want a higher salary,” another respondent mentioned.
How does remote work fit in?
A majority of survey respondents said they weren’t planning to make changes to their remote work policy this year. The breakdown is as follows:
- 57 percent – Keeping the remote work policy as is.
- 17 percent – Bringing employees into the office more frequently.
- 15 percent – Offering more remote work.
- 12 percent – Unsure.
In response to the question, “Are you seeing differences by generation in attitudes about remote work at your workplace?” respondents said:
- 48 percent – Yes, younger workers are more interested.
- 43 percent – No, we’re seeing the same attitude regardless of generation.
- 9 percent – Yes, older workers are more interested.
It’s more than finding the right employees
Recruiting is more than just attracting applicants. Part of successful recruiting is public relations. This includes promoting the company name on hiring platforms and social media. Name recognition and a positive public image are all a part of the process.
That’s why it’s important to keep job candidates informed of developments throughout the hiring process. Those who are interviewed, but never hear back one way or the other, are likely left with a bad impression of a company.
Applicants who have a bad experience often tell others, and before long, there could be a negative impression of the company in the community and beyond.
Steps employers can take for a smoother process include:
- Acknowledge receipt of applications or resumes,
- Keep job candidates updated on their status during the interviewing process,
- Inform job candidates of when they might hear something after an interview, and
- Issue a prompt rejection letter if an applicant is no longer being considered.
Key to remember: A recent J. J. Keller survey highlights challenges in the recruiting and hiring process. But it’s about more than just attracting applicants.