Layoffs are hard. Building back team morale may be harder.
An unexpected meeting pops up on your calendar — this can’t be good. You find out the company is laying off 10 percent of its workforce. It’s on your shoulders to find a way to meet goals with fewer staff and keep employee morale up after layoffs are finalized.
This type of scenario could be facing managers across the country. While difficult, there are strategies to help keep employees moving forward during tough times.
The downsizing download
After layoffs, remaining employees might distrust management and exhibit a decrease in productivity and morale. They could experience survivors’ guilt, seeing the displaced employees as “victims” in a sense, especially if those who were laid off were treated poorly.
When companies treat laid off employees with compassion and respect, it strengthens the relationships with remaining employees. It also helps when companies assist departing employees with life after the layoff by connecting them with resources to become re-employed elsewhere.
Layoffs, therefore, should be well-orchestrated. Thorough planning and clear communication can mitigate discontent. Once the downsizing is over, HR leaders and department managers should meet with the remaining staff to discuss the company’s plans, calm any fears, answer employee questions, and address any concerns.
Other ways to support remaining employees
Companies must keep lines of communication open when layoffs are involved. Companies should also:
- Explain the new strategy. Let employees know how work will be redistributed and what their roles will be.
- Redefine goals. Realign employee goals to match the new strategies. Make sure the goals are realistic, focus on the new priorities, and explain how progress will be measured.
- Involve employees. Getting employee input gives them a sense of power over the changes they’re experiencing. It helps alleviate their fear and tension. Include them in the problem-solving steps and recognize their ideas.
- Develop and expand skills. Employees might have to cover open positions or take on unfamiliar tasks. Support them as they learn and develop new skills, and offer them the resources they need. While this could be a great learning opportunity, it could also be overwhelming. Be empathetic as they grow and adapt.
- Be supportive. Change is hard. Create time and space for employees as they adjust to doing more with fewer people. This might mean having more one-on-one meetings or carving out time to listen to their concerns and just being there for them.
- Be open to feedback. This might be the toughest one but asking for feedback and being receptive to hearing it (even if it’s negative) creates trust. Providing a safe space for employees to speak openly without fear of repercussions fosters relationships and improves workplace culture.
Key to remember: Layoffs are tough. With the right strategies in place, it’s possible to keep employee morale up even during dark days.