Reduce the risk of crashes by monitoring unsafe driving behaviors
Compliance, Safety, Accountability (CSA) is an enforcement program designed by the Federal Motor Carrier Safety Administration FMCSA to reduce commercial vehicle crashes through improved safety management and compliance with safety regulations.
The program places the Federal Motor Carrier Safety Regulations (FMCSRs) violations into one of seven BASICs or Behavior Analysis and Safety Improvement Categories. The BASICs are organized according to the likelihood of the associated behaviors leading to a crash.
Unsafe driving is listed first as behaviors in this category have a high correlation to crash risk. Carriers above the Unsafe Driving intervention threshold experienced a 93-percent increase in their crash rate compared to the national average. Often when a carrier allows these behaviors to continue, “it’s not a matter of if an accident will occur, but when.”
In the CSA program, violations are placed into one of two categories – violations found during a roadside inspection and violations that caused a roadside inspection. Nearly every single behavior that led to an Unsafe Driving BASIC violation caused a roadside inspection.
Warning letters
CSA violations and scores are not something that happens to carriers; they are, in fact, nothing more than a mirror reflecting how safely or unsafely — a driver or fleet is operating.
The FMCSA sets thresholds for each BASIC. These determine when the carrier will “hit the radar” and be targeted for intervention. One of the first interventions used by the FMCSA is sending a letter to the carrier that their score is high and they are on the FMCSA’s radar.
When a warning letter is received, the carrier needs to take action to bring their score down or face additional enforcement actions, including an audit, focused review, or a full compliance review. By the design of the scoring process, a carrier can drop back under the radar as quickly as their operation hits the radar
Room for improvement
No matter how safe a carrier thinks they are operating, there is always room for improvement. When evaluating carriers during an audit or compliance review, the FMCSA determines whether or not the operation has sufficient “safety management controls” in place. Safety management controls are the systems, policies programs, practices, and procedures used by a carrier to ensure compliance with the safety regulations to reduce the risk of highway resulting in fatalities, injuries, and property damage.
To improve know what your definition of success is, what it looks like, and how it is measured. Include solid expectations in the company’s policies and procedures. Track and trend the measures. These might include the accidents per million miles traveled, slow maneuvering incidents, complaint calls, hard breaking incidents, camera data reports, motor vehicle report monitoring, etc.
Then take meaningful action. The action taken may depend on the severity and frequency of the identified behaviors. The actions may include corrective action training, disciplinarian consequences as outlined in the policies and procedures, termination of employment or a review of the policies and how the desired outcomes are measured.
Key to remember: Left unchecked, unsafe driving behaviors will lead to an accident – perhaps a severe one with significant property damage, injuries, or fatalities. Property can be replaced, lives cannot. It pays to put effort into actually mitigating risk through effective monitoring of dangerous behaviors and then modifying the behaviors through corrective and meaningful training and action.