HR Toolbox: FMLA basics refresher training for supervisors
Supervisors play a key role in a company’s compliance with the federal Family and Medical Leave Act (FMLA). Employees usually ask their supervisor for time off when needed, so supervisors are often involved at the first step of the FMLA process. Sometimes, supervisors are the weak link in the compliance chain. Missteps can risk expensive claims, and supervisors can be held individually liable in court cases.
This FMLA basics training refresher is designed to be shared with supervisors to:
- Help them understand their role,
- Know what to do and not to do, and
- Be aware of employee FMLA rights.
What supervisors need to know: FMLA basics
Supervisors should remember that the FMLA gives eligible employees up to 12 workweeks of unpaid, job-protected leave in a 12-month leave year period for certain qualifying reasons. Supervisors benefit from remembering that:
- Employees might be gone for long or short periods, or have their schedules reduced, even to eliminate overtime, even if the employee’s leave causes hardship.
- After FMLA leave, they must return employees to their position or an equivalent one.
- They must not make employees feel they should not take leave or retaliate against employees because they ask for or take leave.
- They should let someone in HR know when an employee asks for time off for a potentially FMLA-qualifying reason.
Toolbox tip: – What should you do?
This morning, Joe Employee asked you for two weeks off for an upcoming medical procedure. Joe indicated that he would need the leave to begin in about a month.
At the time of Joe’s leave, the department will be at its busiest time of year. Vacations were being denied for that time frame.
You thank Joe for letting you know and tell him you’ll get back to him the next day or so.
What should you do?
- Try to talk Joe out of taking the leave or postponing it, given the hardship his absence would have on the department.
- Remind Joe that even vacations were being denied.
- Contact HR to let them know about Joe’s request, since it could be FMLA leave.
- Fire Joe and hire someone who won’t need time off.
The best answer is #3. The other responses risk violating Joe’s FMLA rights.
Trying to talk Joe out of the leave or postponing it would have a chilling effect on Joe’s leave request, which courts have seen as interfering with FMLA rights. The same for pointing out that even vacations are being denied.
Firing Joe because he needs time off has a high violation risk, since the FMLA gives employees the right to job-protected leave.
Key to remember: Supervisors might have been trained in the FMLA when they first took on their role, but might have forgotten much of it. Refresher training can help avoid missteps that can risk a violation and a lawsuit.