Why managers, supervisors need FMLA training
Often, employers want to focus on what they MUST do to comply with the federal Family and Medical Leave Act (FMLA). But sometimes the most important parts of the FMLA process aren’t necessarily required under the law.
HR professionals are not the only staff who benefit from knowing about FMLA requirements. Managers and supervisors work directly with employees and may have information that can have an impact on FMLA leave taking.
Training managers, supervisors about the FMLA
Since managers and supervisors are on the front lines with employees, employees typically will tell their immediate supervisor when they need leave. And sometimes that leave could qualify for FMLA job protections.
Without training, managers and supervisors can be the weak link in strong FMLA administration. This can increase the risk for a claim and, potentially, a day in court.
FMLA basics that managers, supervisors should know
Managers and supervisors of covered employers need to know where the FMLA poster is if their employees ask about it. They also need to know what criteria must be met for an employee to be eligible for leave, along with the qualifying reasons for FMLA.
With this information, they will know whether or not an absence may be covered by FMLA. Basic knowledge of what is a serious health condition will help to avoid employees falling through the cracks.
Employers may want managers and supervisors to know that if an employee calls in about an absence in which hospitalization is involved for the employee or a close family member of the employee, it’s very likely an FMLA-qualifying event. That’s because inpatient care is an indicator of a serious health condition.
Doctor visits are also of concern. When a manager or supervisor hears of a situation in which an employee requires a doctor’s care, they should know that these cases may qualify for FMLA and make this information known to the appropriate person for further review.
Managers and supervisors also need to know that it is unlawful to interfere with, restrain, or deny the exercise of any right provided by the FMLA.
For example: A company has an absence policy that can lead to termination. An employee calls off work for a week due to an illness for which the employee is receiving treatment. The manager, however, terminates the employee under the absence policy. Since the time off could qualify for FMLA leave, the termination decision is risky and may subject the employer to liability.
One last thing managers and supervisors should know is who they can contact in HR for any possible FMLA absences. Managers and supervisors may not need to know all the details of leave taken under the FMLA. But training them on the basics can help protect the company and its employees.
Key to remember: Managers and supervisors who work directly with employees should be given basic FMLA training to help recognize when an employee might need leave.