How to minimize FMLA leave abuse: 6 tips for supervisors
Try as they might, HR professionals who administer leave under the federal Family and Medical Leave Act (FMLA) can’t be everywhere at once. Therefore, they need to depend upon supervisors to ensure the company does not violate the FMLA and to help minimize leave abuse.
Supervisors are often the first ones to learn of an employee’s need for leave. That leave might qualify for FMLA protections, so supervisors are often a key link in the FMLA leave administration chain. Too often, though, they are a weak link and put the employer at risk of a claim.
Depending upon their level of FMLA involvement, supervisors can take steps to help minimize FMLA abuse. Some basic FMLA information is worth sharing with supervisors, including what they can and can’t ask the employee.
6 tips for supervisors:
- Recognize when an employee puts you on notice of the need for leave. Employees need not mention the FMLA the first time around, but might ask for general time off. If any situation involves an employee needing time off for a potential FMLA-qualifying reason, alert the leave administrator.
- Know the qualifying reasons for leave. They are:
- For the birth of a child, and to care for/bond with the child;
- For placement with the employee of a child for adoption or foster care for/bond with the child;
- To care for the employee’s spouse, son, daughter, or parent with a serious health condition;
- Because a serious health condition makes the employee unable to perform the functions of the job;
- Due to an urgent demand caused by a family member’s military duty; and
- To care for a family member with a military-related serious injury or illness.
- Do not ask an employee for medical information. Details about health, such as a diagnosis, whether it’s about the employee’s or the family member’s condition, is off limits. Instead, ask questions such as the following:
- How long will you be out?
- What is the reason for the absence?
- When did the reason for the absence begin? If the leave is for the employee’s own condition: Are you unable to perform the functions of the job?
- Is the absence related to a pregnancy (the employee’s or the employee’s wife)?
- Were you (or the family member) hospitalized overnight?
- Are you (or a family member) under the continuing care of a health care provider?
- Is the reason because of a family member’s military exigency?
- Is the absence related to a military member on covered active duty or call to covered active duty?
- If the absence is for a family member, does the condition render the family member unable to perform daily activities?
- Inform the leave administrator. When a supervisor learns of the need for leave, remind them to send that information up the chain of command to ensure FMLA compliance. The employer has five business days to give the employee an eligibility/rights & responsibilities notice.
- Be aware of personal liability. Under the FMLA, “employer” includes any person acting, directly or indirectly, in the interest of a covered employer to any of the employees. This means that a court can hold a supervisor personally liable if they took an action against an employee in violation of the FMLA. Supervisors could risk their own personal finances.
- Hold employees to the company’s usual and customary call-in procedures, absent unusual circumstances. Where an employee does not comply with the usual procedures, and no unusual circumstances justify the failure to comply, the employer may delay or deny FMLA-protected leave.
Look for more supervisor tips in an upcoming article!
Key to remember: Company leave administrators benefit from enlisting the help of all supervisors when it comes to minimizing leave abuse.