Avoid severe consequences of a hiring misstep with a driver qualification checklist
Carriers that do not follow a driver qualification (DQ) checklist for each hire and miss even one step may be subject to a multi-million-dollar verdict, violations, and loss of business.
To avoid compliance and risk management gaps, adopt safety management controls (policies and procedures) with specific hiring steps that exceed the regulations. The result is a documented and systematic evaluation of every potential driver’s qualifications to operate safely.
Why is using a checklist so critical?
Carriers may wonder “Why do more than the regulations require?” or “How important is consistent execution of company policies?” These are two questions answered by the American Transportation Research Institute (ATRI)’s 2022 study, Understanding the Impact of Nuclear Verdicts on the Trucking Industry.
In the study, defense and plaintiffs’ attorneys agreed on two things regarding protecting carriers from nuclear verdicts:
- “Crash avoidance is everything,” and
- “Strictly adhering to safety and operational policies is essential to staying out of court and/ or reducing award sizes.”
Another key point from the study was that almost any failure to follow the Federal Motor Carrier Safety Administration Regulations (FMCSRs), which are minimums, will be a focus of litigation. Conversely, carriers need to show that their procedures exceed the regulations and they uphold their duty to select the safest possible drivers. A well-constructed checklist accomplishes both.
An example of a checklist is at the following link:
Three consequences of poor hiring practices
1. Increased risk of litigation
Failure to comply with the FMCSRs, along with missing clues about unsafe driving history, becomes the basis for a negligent hiring claim and excessive verdict.
Some industry best practices when evaluating prospective drivers include:
- Questioning employment gaps greater than 30 days. This could indicate a license suspension or incarceration.
- Using an expert who knows licensing authority coding and formats to scrutinize motor vehicle records (MVRs) for unsafe driving violations, suspensions, and crashes.
- Requiring a new medical certification at hire by a company-approved Certified Medical Examiner to avoid the risk of drivers’ doctor-shopping.
2. Audit fines
Failing to maintain proper DQ files can result in non-compliance with the FMCSRs. This can lead to significant fines and penalties. For example, record-keeping penalties have to $1,544 per day, with a maximum penalty of $15,445.
Common driver hiring audit violations include:
- Application missing, incomplete, or not compliant with 391.21.
- Safety performance history from all regulated employers in the prior three years not documented.
- The MVR shows the driver was not properly licensed for the vehicle assigned (wrong class, missing endorsement, restricted/suspended/revoked, etc.). The carrier’s reviewer needs to know what to look for because MVRs differ from state to state.
- No documented road test or use of the exception in 391.33 which allows a current CDL or road test certificate to be used instead.
3. Damage to reputation
Headline crashes can severely damage a company’s reputation and ability to secure future business. Details of what contributed to a crash are often part of the news. Press disclosing a carrier’s poor hiring practices can result in customers losing trust and wanting to avoid vicarious liability (being sued because of a carrier’s crash while hauling their goods).
Key to remember: To reduce the risk of fines, litigation, and lost business, develop and always follow policies and procedures that exceed the FMCSRs.