Virtual conference participants share termination tales
Terminating an employee is never fun and must always be handled with care. That’s why J. J. Keller recently hosted an interactive virtual conference called “Termination Talk.”
After a keynote presentation about termination that was led by two J. J. Keller HR experts, about 40 conference attendees were asked to share their termination experiences with one another in small breakout groups.
The keynote presentation focused on:
- What is meant by wrongful termination,
- When HR should skip discipline and move right to termination, and
- How to terminate as smoothly and safely as possible.
Presenters shared these 3 “Bs” of terminating:
- Be fair, to ensure the termination can’t be viewed as discriminatory;
- Be sure, and have plenty of documented information backing up the decision to terminate; and
- Be safe, meaning if you have any thought that the employee could become violent during or after the termination get security or even local police involved.
Termination challenges
During the interactive portion of the event, J. J. Keller invited the HR professionals in attendance — some with decades of HR experience — to share stories about terminations they’ve handled, as well as any related questions.
Participants mentioned the risk of wrongful termination claims being filed when employees over age 40 must be let go, or when firing someone who has filed a workers’ compensation claim or requested Family and Medical Leave Act leave. The consensus was that these tricky situations required thorough documentation showing that the terminations were based on poor performance or improper conduct.
“You can’t show favoritism,” said an attendee. “If you discipline one employee for something, you have to discipline all employees who have the same performance or conduct issues.”
What has worked
Because terminations often involve sticky issues, one attendee suggested all managers be encouraged to bring in HR sooner rather than later during the discipline process. Another tip shared was to be sure all employees (including frontline supervisors) are trained in company policies and procedures, and that policies and procedures are implemented consistently.
3 keys to smoother terminations
Avoiding termination troubles was summed up by virtual conference attendees in three words:
- Consistency. Policies must be enforced equally for all employees.
- Respect. Employees should be treated with respect throughout the disciplinary process.
- Documentation. Performance records, disciplinary measures that have been implemented, and conduct issues must be thoroughly documented to mitigate the risk of wrongful termination claims.
Key to remember: Virtual conference attendees came away with the message that they are not alone when it comes to termination challenges, but that through respect, consistency, and documentation, they can reduce the risks involved when an employee must be let go.