Why terminations should (almost) never be a surprise
While hiring challenges are getting all the press these days, terminations still happen, and are always a troublesome situation for HR. While terminations should, ideally, be rare, they should almost never be a surprise.
Unless clearly justified for an outrageous incident (e.g., a violent outburst), a termination should never come as a shock to the employee — especially if it’s for ongoing performance or conduct issues. To keep terminations from being a surprise, be sure the employee was:
- Made aware of job expectations,
- Given time to correct any identified issue, and
- Told the consequences for failure to correct the problem.
If these three steps were followed and documented and if there are no mitigating circumstances, the employer has done its due diligence in preparing for an employee termination.
When a single incident justifies termination
In cases where a single incident is severe enough to justify termination, such as harassment or threats of violence, the employee shouldn’t be surprised that a termination decision was made. This is especially true if the termination was not done on the spot, but rather was delivered after the employee had been suspended pending an investigation of the incident. An employee might argue that termination wasn’t justified (or that the inappropriate actions were justified) but at least the employee understands the underlying action that resulted in the decision.
When possible, employees should be given an opportunity to tell their side of a story. Even if the company feels that there is no possible justification for the employee’s actions (for example, in cases of sexual harassment), the employee should be given an opportunity to explain.
Investigating before terminating
Conducting an investigation is not only part of due diligence and creating documentation, but it can also reveal information that may be relevant. The investigation might even find that the termination isn’t justified or should be withdrawn.
Key to remember: Unless clearly justified for an outrageous incident (e.g., a violent outburst), a termination should never come as a shock to the employee, and won't if proper steps were followed and documented.



















































