Requirements for Canadian commercial carriers and driver's records retention
Effective driver and vehicle record management and retention are crucial for Canada-based commercial carriers to ensure compliance with federal and provincial regulations. You must maintain accurate records, including drivers’ hours of service records, vehicle inspection reports, and incident reports. Additionally, you need to implement secure storage solutions to protect sensitive information and facilitate easy retrieval during audits or inspections. Proper record management not only helps in regulatory compliance but also enhances your operational efficiency and safety. Plus, you need to present these records to investigators if you’re audited.
Knowing why driver and vehicle record management matters is just the start. To move forward, it’s essential to understand exactly which records need to be kept and for how long. Let's take a look at some of the most common requirements.
Hours of service records
Canadian regulations mandate that commercial carriers maintain accurate records of drivers’ hours of service (HOS). This includes electronic logging device (ELD) data, which must be retained for at least six months. When it comes to supporting documents, include any records of messages between dispatch and the driver, payroll records, settlement sheets, and any other documents that show payments sent to the driver. In Canada, drivers must submit their Hours of Service (HOS) logs within 20 days of completing them to ensure that all records are up-to-date and compliant with regulations.
Vehicle maintenance records
Vehicle maintenance helps show the safety and reliability of commercial vehicles. Keeping daily trip inspection reports for example helps to show that not only are your drivers in compliance with provincial regulations but also helps identify that inspections are being conducted and vehicle defects are being addressed. Daily trip inspection reports must be kept for six months, whether defects were identified. Detailed records of all inspections, repairs, and maintenance activities vehicle records must be maintained at the carrier’s principal place of business for the current calendar year and the 4 calendar years immediately preceding. If a vehicle is permanently removed from the fleet, the maintenance records for that vehicle must be kept for at least another 6 months from the date the vehicle was removed. Your maintenance records should include periodic inspection reports, preventive maintenance schedules, and documentation of any corrective actions taken.
Driver qualification files
Driver qualification (DQ) files are essential for verifying that your drivers meet the necessary standards to operate commercial vehicles. These files include a variety of documents and can also vary slightly from province to province on what is required. For example, the driver’s employment application is required in Alberta along with a copy of a road test certificate but not mandatory in other provinces. You are required to retain DQ files for the duration of the driver’s employment and three years thereafter. Additionally, you must keep records of annual reviews of your driver’s driving record and any violations of motor vehicle laws. In the event of an accident, you must maintain comprehensive records of the incident for a minimum of three years. Maintaining thorough accident records helps you analyze the causes of accidents and implement measures to prevent future occurrences.
Compliance and audits
Compliance with record retention requirements is essential for passing audits conducted by provincial and territorial governments. You must ensure that records are stored securely and are easily accessible for inspection. Electronic records should be backed up regularly to prevent data loss and paper records should be organized and stored in a manner that protects them from damage or loss.
Additional requirements
In addition to Canada’s federal requirements, commercial carriers must also comply with provincial and territorial regulations, which may have additional or more stringent record retention requirements. For example, carriers operating in Ontario must adhere to the Ontario Highway Traffic Act, which includes specific provisions for record retention. If you operate in the United States, there’s an entirely new set of regulations you must consider, too.
You must stay informed about the regulations to ensure full compliance in each jurisdiction where you are based, and where you operate.
For province-by-province resources, visit CN’s cross-reference charts at https://jjkellercompliancenetwork.com/regsense/driver-qualification-file
Key to remember: Proper record retention practices are not only a legal obligation but also a critical component of a carrier’s overall safety management system.