Psychological safety: Does Massachusetts anti-bullying bill signal nationwide trend?
Workplace bullying impacts approximately 80 million U.S. workers, according to a 2021 report by the Workplace Bullying Institute. While civility among employees might seem in jeopardy, Massachusetts legislators say, “No more.”
Massachusetts bill in the works
The Workplace Psychological Safety Act (WPSA), H.1882, is garnering support as well as nationwide attention. It’s one of the first bills to cover the gap between federal discrimination laws which protect certain employees under Title VII of the Civil Rights Act of 1964 and bad workplace manners.
If passed, this bill would hold Massachusetts employers accountable if they don’t provide a psychologically safe work environment. Key definitions in the bill include:
- Bullying: interpersonal abuse from one employee to another, especially superior to subordinate.
- Psychological abuse: mentally provocative harassment or mistreatment that has the effect of hurting, weakening, confusing, or frightening a person mentally or emotionally.
- Psychological injury: impairment of a person’s mental health as established by competent evidence.
The day-to-day life of a bully
Employers might not know what to look for or how to recognize bullying because these actions are often subtle. The Massachusetts bill, however, provides a thorough list of behaviors that constitute psychological abuse, including:
- Subtle or blatant unethical and unprofessional behavior directed in a targeted or systematic manner such as sabotage;
- Misrepresentation of employee performance or behavior;
- Spreading of lies;
- Discipline that does not follow procedure;
- Withholding of vital information;
- Verbal or written abuse or abusive gestures;
- Frequent request for work below competence level;
- Long-term assigning of tasks beyond the employee’s duties without compensation;
- Requesting to take part in illegal activity;
- Public or group humiliation or degradation;
- Consistent taking credit for work;
- Public ridicule;
- Exclusion from work related gatherings or communications;
- Inconsistent following or enforcement of rules;
- Placing in dangerous or physically threatening working conditions;
- Hostile yelling, shouting or physical gestures and postures;
- Outright physical abuse, such as pushing and shoving;
- Looking into or disclosing of private facts about the employee or their family;
- Behaviors without just cause, degrading role changes that could jeopardize future career prospects, exclusion, physical isolation, ignoring, regular inconsistent instructions, unreasonably heavy workloads, unreasonable put downs, excessive monitoring, threat of dismissal, removal of job duties, tampering with or spying on equipment or personal belongings.
Employers across the country should examine this list and ensure their workplaces are not the kinds that foster these negative behaviors. Allowing antics like these to fester can lead to decreased productivity, low morale, increased retention issues, and could escalate to a violent incident. Instead, create a work environment that promotes inclusion, respect, equity, and collaboration.
What about federal laws?
Even though bullying is unacceptable and unprofessional, currently it’s not illegal under federal law unless it’s harassing behavior that crosses the line and becomes illegal discrimination. However, severe forms of bullying — like assault and battery — are illegal.
Some employers think a bad situation will eventually resolve itself. But ignoring a bully isn’t a solution. It needs to be addressed promptly.
Although victims might be afraid to come forward, employers should remind employees that they won’t be retaliated against for reporting bullying or harassment, and they shouldn’t fear for their jobs. Company leaders should act once they’re aware of a situation that involves bullying.
Key to remember: An anti-bulling law is making its way through the Massachusetts state legislature. Whether compelled by law or not, employers should strive to create psychologically safe workplaces and encourage civility.
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