Helping employees get an FMLA certification — why it makes your life easier
Employers may require employees to give them a certification supporting the need for leave under the federal Family and Medical Leave Act (FMLA) — except when the leave is strictly for bonding. Often, this certification comes from a health care provider/doctor. Every now and then, however, doctors hesitate or outright refuse to complete a certification. As an employer, you might, however, be able to help employees convince a doctor to complete one.
True, doctors didn’t spend years in medical school to learn about FMLA certifications. Their main job is to provide health care. Many don’t realize how important a certification can be in relation to the potent protections the FMLA gives employees (i.e., their patients).
Why should employers help?
Employers that help with the process of getting a certification completed shows employees that they matter — that their health and wellness (or their family member’s) is important to you, the employer.
The U.S. Department of Labor (DOL) must have gotten wind that some doctors did not want to complete FMLA certifications, so the agency came up with a flier employees can give to the doctor to help them understand. Employers can find this flier, designed specifically for doctors athttps://www.dol.gov/sites/dolgov/files/WHD/fmla/certification-of-a-serious-health-condition.pdf.
What’s on the flier?
The flier points to the fact that the FMLA gives employees job-protected leave, and it protects their group health care coverage during FMLA leave.
It also informs doctors about:
- What they can expect (certification, recertification, annual certification, fitness-for-duty certification);
- What to include in a certification (no need for a diagnosis, but enough information to determine if an employee or family member has a serious health condition);
- How to provide one (any format will do, as long as it has all the required information);
- When to provide one (the employee has 15 calendar days); and
- Who pays for it (the initial certification and any second or third opinion).
The role doctors play with the FMLA
Doctors’ time is valuable, so the patient (employees or family members) must pay them for the time spent completing a certification. Employers, however, must pay for second or third opinions.
The FMLA does not mandate that doctors complete certifications; the law does not govern doctors — it governs employers. But doctors play an important role in the processing of FMLA leave requests.
Employers with employees having a challenge getting a doctor to complete a certification can help by giving those employees this information, so they can give it to the doctor. Doing so won’t guarantee that the doctor will complete a certification, but it can’t hurt.
Key to remember: Employers can help employees obtain an FMLA certification from a hesitant doctor by giving the employees information to pass on to the doctor. This small effort can help build employee relations.