Canada ELD enforcement: Are you ready?
As we know the June 2022 deadline for electronic logging device (ELD) compliance in Canada was pushed back to January 1, 2023. That deadline is fast approaching, and all indications are that this date is not going to change again. Are you ready for this? Ensuring you have all the pieces in place and being confident that your drivers are prepared is key. Your drivers are in the firing line of enforcement and should be your priority.
You, your drivers, and your ELD provider all have responsibilities and must work together to make it work. Let’s look at what you’ll need to address with all three parties to help you succeed.
Your truck drivers
You need to ensure that your drivers are fully aware that the ELD mandate has not changed any of the regulations when it comes to hours of service, daily inspections, etc. — these are all still the same. The ELD mandate only changes the way hours of service are recorded and reported.
Ensuring that your drivers are familiar with the unit that you have chosen and how to access the information that an enforcement officer will require is critical. The last thing you want is to not have your driver be able to provide the proper information or delay the process because you didn’t train them properly. There will be a learning period for enforcement personnel, too. Drivers may run into investigators who aren’t up to speed on what they should ask drivers to produce. It’s important to prepare your drivers for that and take advantage of any lessons learned.
Make sure your drivers are aware of the following key requirements and operations of the ELD unit:
- What information do drivers need to be able to provide to an enforcement officer
- Drivers need to be able to transfer hours of service information from the ELD to the enforcement officer or be able to show the information on the unit’s screen.
- How do drivers edit the information if required and authorized?
- Drivers will be able to edit some of the information, such as off-duty hours, missing information, and errors. Ensure your drivers are aware of what can be edited by regulations.
- What do drivers need to do if the ELD malfunctions?
- Drivers need to be aware of what the requirements are under the regulations in the event the unit malfunctions, who they should contact for technical support, and the requirement to track hours of service manually until the unit is operational again.
- What backup documents do drivers need to have in the vehicle?
- Drivers need to have additional documents in the vehicle that enforcement officers may ask for, such as the user’s manual for the ELD, the process to follow, and manual logbooks for tracking hours in the event of an ELD malfunction.
If you operate cross border, then ensure your drivers are familiar with any differences between the U.S. mandate and Canada that might impact them. Paper logs in the event of a unit malfunction, for example, are only 8 days in the United States versus 14 days in Canada.
You, as the motor carrier
Ensure that those responsible within your company are trained and familiar with not only the regulatory requirements but also the functions and operations of the units and back-office system being used. If any back-office changes are made, having a process in place to ensure your drivers are aware and kept informed is critical and must still be approved by the driver before taking effect.
The easier an ELD is for the end users to operate, the smoother its adoption, the smoother back-office operations, and the easier it is for drivers to stay compliant. Although the main function of the ELD is to monitor hours of service, many units are also capable of monitoring engine hours, vehicle kilometers, unauthorized usage, etc., so ensure that you take advantage of these functions.
Your ELD provider
Selecting your certified ELD units and having them installed and set up were the first key steps, but what should you expect from your ELD provider after that? Choosing a provider with trusted industry experience will make compliance for you and your drivers much simpler. Look for your provider to be able to support not only in the implementation process but regulatory support, 24/7 driver support, support on software updates, and ongoing training support. Most importantly, holding your provider to good technical support for you and your drivers will ensure your drivers and your operations will receive a quick response in the event of unit malfunctions. This helps you mitigate and minimize driver and unit downtime.
Doing your due diligence
Part of success is checking to ensure what you’ve done is working. It is a good best practice to carry out internal audits and inspections for any process that you have to ensure compliance with policies and regulations. Applying this best practice, the three areas mentioned above, and what could happen at a roadside inspection or enforcement check stop will not only ensure you have all the pieces in place but will keep your drivers from getting complacent. When all work together, you can minimize the risk of violations and fines.
Key to remember: January 1 is not far away so taking a proactive approach now to make sure you and your drivers are prepared for any enforcement of the ELD mandate and your ELD provider has the support you may need in place will help to mitigate problems and violations later.