Stop vehicle violations with data
With the coming Compliance Safety Accountability (CSA) program revamp, vehicle violations will be split into two groups, Vehicle Maintenance and Vehicle Maintenance Driver Observed. The intention behind this change is to make carriers more aware of the nature of their vehicle violations, and therefore the actions needed to prevent them.
This information is already in your data
As of today, you can look into your data in the Safety Measurement System (SMS) and see your most common violations. Using this information, you can determine if your vehicle violations are more closely related to your maintenance program or your driver daily vehicle inspections, and by extension your processes related to repairing defects reported by your drivers.
The premise the change in BASICs is built on is that most drivers are not expected to crawl under the vehicle and check underside components. Therefore, these are the ones that will be assigned to the Vehicle Maintenance group. When reviewing your data, if you are seeing the following common violations, this is telling you that your maintenance program could be the problem:
- Brake out of adjustment (number 2 vehicle violation in 2024)
- No periodic inspection (number 2 and 3 in 2024)
- Brake defects resulting in an out-of-service order (number 11 in 2024)
- Automatic slack adjusters not functioning (number 12 in 2024)
- Tires with less tread depth than required (number 15 in 2024)
- Brake hose under the vehicle chaffed or kinked (number 16 in 2024)
- General inspection, maintenance, and repair (number 18 in 2024)
- An operative or defective brake unit (number 20 in 2024)
The violations that are most-closely related to driver inspections are:
- Inoperative lights (numbers 1, 6, 13, 17, and 19 in 2024)
- Leaking or flat tires (number 7 and 9 in 2024)
However, there are several other violations in the top 20 that could be a result of a combination of your maintenance practices and driver inspections, including:
- No fire extinguisher or the extinguisher was discharged or not mounted securely
- No emergency warning devices
- Wipers inoperative
- Missing light or reflective device/tape
- Damaged or discolored windshield (such as overly tinted)
The magic 3-step combination
To prevent violations, a carrier should be following a three-step approach:
- Having an effective preventive maintenance program. Vehicles should be inspected by a qualified technician at a regular interval. The interval should frequent enough that potential problems are addressed in the shop during maintenance, rather than a repair in the shop or on the road. If the vehicles are used in severe service (such as in and out of construction sites, doing heavy haul, logging operations, etc.), the interval will need to be shortened. The inspections and maintenance should involve all parts of the vehicle (lights, tires, brakes, etc.), and the replacement of any parts that are near their limits.
- Instructing drivers on conducting proper daily inspections (pre-trip, enroute, and post trip), expecting the inspections to be done, and verifying that they are done. Verifying can involve observing the drivers or using the data from roadside inspections and in-house defect reporting to verify the driver is aware of any defect on the vehicle.
- Having a process in place that quickly addresses a driver-reported defect. If a driver calls after finding a defect on a truck or a trailer found during a driver inspection, how quickly can you get the defect repaired? Making drivers wait for repairs is a sure way to de-incentivize drivers.
Key to remember: Many carriers take the easy way out when it comes to vehicle defects and blame the driver. However, as you can see preventing vehicle maintenance violations must be a joint venture.