Rookies and veterans: Take a swing at making your DOT testing program a grand slam
A recent J. J. Keller® poll suggests that most DOT drug and alcohol program managers are relatively new to their role with 60 percent of respondents having three years or less of experience.
Attendees of a recent J. J. Keller-sponsored webcast were asked how long they have been managing DOT drug and alcohol testing programs. The poll showed:
- Over 10 years’ experience: 19%,
- 4-10 years’ experience: 21%,
- 1-3 years’ experience: 20%, and
- Less than a year of experience: 40%.
Even though this survey shows a trend toward more inexperienced program managers, it’s important that both rookies and veterans continue to build knowledge — so their DOT testing programs bat a thousand!
Practice the basics
DOT drug and alcohol testing is a complex topic, even for the most seasoned drug and alcohol program manager. However, there are some overarching themes that apply to everyone in the game. Consider the following tips to help you when you are thrown a curve ball:
- Know your definitions. Applying an incorrect definition to a regulation is one of the greatest obstacles to understanding DOT testing rules (49 CFR Parts 382 and 40). In fact, this concept applies to the Federal Motor Carrier Safety Regulations (FMCSRs) as a whole. Often applicability hinges on a single word.
- Use DOT’s additional resources. The regulations often are vague, even with definitions spread throughout. The Federal Motor Carrier Safety Administration (FMCSA) and Office of Drug and Alcohol Policy & Compliance (ODAPC) realize there’s a lot to absorb, so they:
- Publish interpretative guidance to their regulations;
- Include pertinent details in the front matter (preamble) of their final rules;
- Post frequently asked questions on their websites; and
- Offer outreach documents on a variety of topics.
- Don’t be surprised by gray areas. There are many areas in the regulations that aren’t clarified with additional definitions or interpretations. And some scenarios you experience aren’t addressed anywhere in the regulations. When you’re unable to find an answer using all available resources, you’re left with one option: Contact the agency directly through your state FMCSA office or an email or phone number listed on the federal website. Always document any conversations with FMCSA in case the advice is called into question.
Cover your bases through networking and education
Expanding your subject matter expertise should be a priority no matter the season of your career. Consider learning more about drug and alcohol testing by attending industry events and conferences. These events also offer an opportunity to network and glean from your peers.
Networking is still possible, even if you’re unable to attend live events. Social media offers a great way to stay in touch with others in your field through their posts that offer useful insights, tips, benchmarking, and articles.
And knowledge acquisition isn’t limited to in-person events either. You can stay on top of trends and news through:
- Webcasts
- Online training
- Virtual conferences and seminars
- Trade publications
- Blogs
- Social media posts from industry and enforcement
- Trade association meetings on virtual platforms
Key to remember: Rookies and seasoned veterans in the world of DOT testing have one thing in common. When putting in the practice, they can learn something new every day of their careers and make themselves star players. To let knowledge lapse can result in a big loss (in fines, insurance rates, lawsuits, and business).