QR codes could be the next labor law posting trend
New York City recently released a labor law poster containing only one sentence: Know your rights at work.
The sentence is translated into a dozen languages, but the real focus of the poster is the QR code on the bottom.
What’s the purpose of QR codes?
QR codes (or Quick Response codes) show a website link when they are scanned with a smartphone. A tap of the link takes individuals to the website.
Usually, scanning a code is as simple as pointing at the code with a smartphone camera. If that doesn’t work, a QR code reader app can be used.
It’s not uncommon for federal, state, and local posters to include a QR code that links to a website containing additional information. New York City’s worker rights poster is the first, however, to use a QR code as the primary source of information. The result is that the poster includes much more information than initially meets the eye.
The city’s physical Your Rights at Work poster simply lets workers know they have rights. Workers gain access to details about those rights by scanning the QR code.
Compact source of information
Workers in New York City have rights under a labyrinth of local, state, and federal laws, and some apply only to employees with certain jobs. Printing out all the information on the city’s website would require 13 pieces of paper.
The QR code takes up only a fraction of a single sheet, and links to the city’s Workers’ Bill of Rights website where workers can find information about more than a dozen labor laws, including:
- Paid safe and sick leave
- Temporary schedule changes
- Fast food worker rights
- Retail and utility safety worker rights
- Food delivery worker rights
- Freelance worker rights
- Commuter benefits
- Grocery worker rights
- Minimum wage
- Automated employment decision tools
- Pay transparency
- Rights at work enforced by other agencies
The website from the city’s Department of Consumer and Worker Protection also has links to other websites that give workers the opportunity to dig more deeply into a specific law or file a complaint.
New posting requirement for New York City employers
The Workers’ Bill of Rights website was created under a city ordinance requiring the mayor’s office to design a website including relevant laws that apply to employees and applicants.
The ordinance also requires employers to provide this information to employees by July 1, 2024, and post the information.
Employers in New York City can comply with this requirement by posting the multilingual Your Rights at Work poster where employees can easily see it. They also need to give a copy to each employee, and post it to their intranet or mobile app if they offer one to employees.
Can I replace my workplace posters with a QR code?
While New York City employers can comply with the worker rights posting requirement by using the city’s QR code-focused poster, other posters can’t be taken down and replaced with a sheet of paper containing a QR code linking to a poster website.
The federal Department of Labor has determined that placing posters on a website – rather than having a physical version posted in the workplace – is not compliant because most laws require employers to “post and keep posted” or “post at all times.”
Each federal, state, or local posting is required under a different law, regulation, or ordinance, but most require the posters to be displayed in a conspicuous location where they are easily visible to employees. A posted QR code would not meet these requirements because:
- The posters would not be easily visible.
- They would only be available to employees with a smartphone.
- The information would not be readily available in the event the website went down.
More government agencies could adopt a QR-code approach to posting in the future, but for now employers must physically display the required postings in the workplace.
Key to remember: A QR code linking to an employee rights website is the focus of a new required poster in New York City. This could be the start of a labor law poster trend, but employers cannot replace their workplace posters with a QR code. They must continue to display required physical postings in the workplace.