Clearinghouse alerts: Responding to an updated driver record
The Federal Motor Carrier Safety Administration (FMCSA) is now notifying motor carriers if a driver’s Drug & Alcohol Clearinghouse record changes within 12 months after their last query.
Previously, such alerts were limited to 30 days following pre-employment queries. This change should help carriers identify violations occurring under another motor carrier’s drug or alcohol testing program.
Changes in a driver’s Clearinghouse record that might prompt an alert from the FMCSA include:
- A new violation (failed test, actual knowledge, or a refusal to test);
- An entry from a substance abuse professional (SAP);
- A negative return-to-duty test; or
- A completed follow-up testing program.
When a motor carrier receives an alert that a driver’s record has changed, they should:
- Request a full query within 24 hours, and
- Verify the driver’s status (prohibited or not prohibited).
Motor carriers must pull the driver from safety-sensitive functions if an unresolved testing violation is discovered.
Follow-on queries
Motor carriers should request a full (follow-on) query within 24 hours of Clearinghouse notifications.
A full query requires that the driver provide consent through a personal Clearinghouse account. If a driver does not have an account, one must be created quickly.
Once a query request is made, the driver must to consent. If the driver fails to create an account or refuses to consent, the driver cannot return to safety-sensitive functions until the issue is resolved.
If the full query shows an unresolved testing violation, the driver cannot return to safety-sensitive functions until the necessary return-to-duty steps are completed and submitted to the Clearinghouse.
If the change to the record was the result of the completion of a follow-up testing program or the entry of a negative return-to-duty test (Not Prohibited status), the driver can continue perform safety-sensitive functions.
Changing annual query rotations
Once every 365-day period, motor carriers must request an annual Clearinghouse query on drivers in CDL positions. Requesting a Clearinghouse query before the 12 months resets the rotation.
Consequentially, a follow-on Clearinghouse query:
- Satisfies the annual query requirement, and
- Allows motor carriers to change their annual rotation schedule based on the follow-on report date.
Key to remember: When a motor carrier receives notification that a driver’s Clearinghouse record contains new information, a follow-on query should be requested within 24 hours to confirm the driver is not prohibited from operating a commercial motor vehicle.