Addressing a repeat safety offender
Most workers go through their entire careers without suffering a serious injury. Unfortunately, many workers still get injured, and a few suffer injuries repeatedly — sometimes because they repeatedly ignore safety rules.
The first step in addressing a repeat offender is determining the underlying cause.
A few typical (and likely) reasons for repeated injuries might be:
- Behavior — Workers might be using unsafe behaviors such as rushing to get the job done. Remind them that even though production speed is important, safety is equally important, and getting injured doesn’t do them or the company any favors. If a supervisor emphasizes production over safety, that may be part of the problem.
- Reporting — Is the worker the only one getting injured, or just the only one reporting injuries? If there’s a widespread problem with under-reporting injuries or near-misses, additional training may be needed.
- Physical problems — Does the worker have a physical problem that could cause him to overstress himself to meet production demands? Is the worker compensating for a physical problem by working with poor posture or other means that could lead to injury? You may need to work with HR on adjustments or accommodations.
- Training — Has the worker been trained? Did the worker understand the training? Are you consistently enforcing the importance of following that training? Performance — Is the worker having problems in other areas besides safety? Is quality or attendance suffering also? If other issues arise, you might contact HR to help remedy the situation.
- Exaggerating — Some workers might exaggerate injuries to collect workers’ compensation, but be wary of assuming that a repeat offender is committing fraud. If evidence of fraud gets uncovered, however, then appropriate action should be taken.
The way you address a repeat safety issue will vary depending on the cause. If further training is needed, it should not be the same training you initially gave. A repeat offender may need focused training to show them what specifically they are doing that is unsafe.
In addition, you may need to remind workers of your discipline policy for violating safety rules, and ensure that you carry out the policy when appropriate. Be sure to apply the policy for any safety violation; don’t wait for an injury to happen before applying discipline.