Understand the mindset of a repeat safety offender
Many, if not most, workers go through their entire careers without suffering a job-related injury. That’s good news. The bad news is that there are still too many workers who suffer injuries and a select few who suffer injuries repeatedly.
But what can you do about the repeat safety offender?
Find a root cause
The first step in stopping a worker from repeatedly becoming injured or having accidents is determining the common cause(s). These are a few typical reasons:
- Behavior — The problem could be as simple as the worker using improper safety behavior, such as rushing to get the job done. Research human error traps that could be contributing to incidents.
- Reporting — Is the worker the only one getting hurt or the only worker often reporting injuries? Investigate this. If there is a jobsite-wide problem with underreporting, retraining is needed.
- Physical problems — Does the worker have a physical problem that could cause him to overstress himself to meet production demands? Is the worker compensating for a physical problem by working with poor posture that could lead to injury?
- Training — Has the worker been trained? Have you verified that he understood the training?
- Supervision — Supervisors are often the pacesetters for their workers. If the supervisor has a history of injuries or disregard for safety or significantly emphasizes production, this may be part of the worker’s problem.
- Performance — Is the worker having problems in other areas besides safety? Is his work quality also suffering? Attendance? If it’s more than just safety, you may get other areas of the company involved, like the Human Resources Department or the worker’s supervisor.
Find a solution
Naturally, what you do to address the repeat issue will vary depending on what you determine to be the root cause(s). In almost any case, retraining will be a part of your approach. This training shouldn’t be the same training you initially gave, either. That initial training didn’t work for this particular worker. Instead, repeat safety offenders need training that focuses on them.