Remote worker injuries, OSHA recordkeeping, and workers’ compensation
With many employees working from home, our experts often get asked when injuries at home are OSHA recordable, or if workers’ compensation covers those injuries. The OSHA question is relatively easy, but for a determination of coverage under workers’ compensation, employers should contact their insurance carrier or other managing agency.
Note that OSHA and workers’ comp use different criteria to define a “work-related” case. An injury might be “work-related” for OSHA, but could be denied workers’ compensation because it is not “work-related” under that law (or vice versa).
If you have employees who travel, see our article: Are injuries work-related when traveling employees take a personal detour?.
Workers’ compensation laws differ by state, and whether a claim is accepted or denied, all states have an appeals process. For OSHA recordkeeping, federal OSHA requires all states to adopt the same criteria. In fact, section 1904.37 says, “State-Plan States must have the same requirements as Federal OSHA for determining which injuries and illnesses are recordable and how they are recorded.”
OSHA’s criteria
OSHA addresses injuries to employees working at home in 1904.5(b)(7). It says that an injury at home will be work-related if:
- It occurs while the employee is performing work for pay or compensation, and
- It is directly related to the performance of work rather than to the general home environment or setting.
A case must meet both criteria to be recordable. The regulation gives several examples as follows:
- If an employee drops a box of work documents and injures his or her foot, the case is work-related.
- If an employee is injured because he or she trips on the family dog while rushing to answer a work phone call, the case is not work-related.
- If an employee working at home is electrocuted because of faulty home wiring, the injury is not work-related.
OSHA applies a fairly broad exclusion for the “home environment” concept. The agency posted an FAQ about a salesperson who was carrying company property out to his car. He slipped on ice in his driveway and was injured. OSHA replied that the incident was not work-related because the ice was part of the general home setting. As noted, two conditions must apply, and this incident failed to satisfy the second criteria.
In a related case, an employer contacted OSHA regarding ergonomic conditions affecting home workers such as carpal tunnel syndrome or back injuries from poor posture. OSHA told the employer that those cases would be work-related. They occurred while performing job duties, and the home workstation (even if poorly designed) is not part of the general home environment.
Workers’ compensation criteria
Turning to workers’ compensation, consider the salesperson who slipped on ice in the driveway. Although this case was not work-related for OSHA recordkeeping, the fact that the salesperson was carrying company property suggests that workers’ comp could accept the claim.
Similarly, consider OSHA’s example of tripping on the family dog. Another employer reported that an at-home employee was injured by tripping over a dog gate that blocked a doorway. Although that case was not OSHA recordable, the workers’ compensation carrier accepted the claim. Now, a different insurance provider might have denied the claim, and as noted, either the employee or the employer can appeal an initial determination.
Still, employers must evaluate each incident separately under each set of laws. While OSHA offers several examples that help illustrate the determination of work-relatedness, that doesn’t affect a determination of workers’ compensation coverage.
Key to remember: Applying the OSHA criteria is relatively simple for at-home incidents, but workers’ compensation coverage is unclear and usually requires a determination from your carrier or other managing agency.