Bathroom access for truckers – Proposed legislation may pass in the new year
Drivers became heroes during the first several months of COVID-19-related product shortages, yet bathroom access is still not a sure thing while at carriers’ customers. That may soon change under proposed legislation.
The Trucker Bathroom Access Act is a bipartisan bill introduced by representatives Troy Nehls (R-TX) and Chrissy Houlahan (D-PA). The bill would require truckers to be granted the use of existing bathroom facilities when picking up or delivering cargo at ports, terminals, and customer facilities. Rail facilities are not covered in the bill.
No business would have to construct new bathroom facilities. However, truck drivers would have access if the facility has a bathroom available to their customers or employees.
Driver recruitment could benefit
In the American Transportation Research Institute’s “Critical Issues in the Trucking Industry” study, updated for 2022, the driver shortage was the number one carrier concern. Working conditions, including treatment from shippers and consignees, contribute to the lack of people wanting to drive a truck.
In the study, “delays at customer facilities” was number four on the drivers’ list of issues and number nine on the carrier issues list. Denying access to bathrooms increases driver dissatisfaction during delays.
Shippers of choice
Carriers that use a “Shipper of Choice” (SOC) customer ranking method obtain driver feedback on treatment and length of delays while at customer facilities. Customers who have minimal delays, treat drivers courteously, and already grant restroom access are likely near the top of the SOC ranking.
Also, quantifying delays with electronic logging device data and billing for detention can help reduce wait times and increase a shipper’s reputation with drivers.
Carriers can discuss with customers their driver feedback, customer SOC ranking, and detention information, to improve conditions for drivers.
Key to remember: Carriers can use their customer data to improve conditions for drivers. If passed in 2023, this bill could also help make the driving job slightly more attractive.