Poor attitude is a symptom, not a cause of non-compliance
As a supervisor, you may need to deal with employees who have a negative attitude toward safety. Perhaps you’ve even held discussions about a need for an “attitude adjustment.”
Often, the attitude is a symptom of a deeper issue and the solution requires addressing those underlying reasons. Instead of thinking you need to change attitudes, try to identify and address the issues causing those attitudes.
Employees may have many reasons for negative attitudes. Maybe they don’t see the value of safety. Maybe they’re rebelling against authority. Maybe they think safety just slows things down. Maybe they gave in to peer pressure from a few negative coworkers. Until you identify and address the root cause, you won’t change attitudes.
Your approach depends on the specific cause, but a few approaches might help with a variety of causes. Possible approaches might include pointing out that:
- Safety procedures protect employees, and employees pay the price for non-compliance, so ignoring safety hurts them the most.
- Productivity is a priority, but productivity decreases if the line stops for an injured worker or when someone has work restrictions from an injury.
- Productivity increases profits, but the costs of injuries directly reduce profits.
Rather than focusing on the attitude, address the reason the employee ignores safety, and the attitude adjustment will follow.
Support at all levels
In some cases, a supervisor (maybe someone you work alongside) has a negative attitude toward safety. If a supervisor is lax about safety, that attitude will filter down to workers, and everyone suffers the consequences:
- Employees get injured more frequently (and possibly more severely).
- The company faces higher workers’ compensation rates, increased risk of OSHA inspections, and decreased productivity.
- Entire teams can suffer decreased morale that can affect productivity and turnover.
A supervisor who doesn’t support safety isn’t doing the team or the company any favors. Sooner or later, a serious injury will occur that might have been prevented. Supporting safety is part of everyone’s job, with real-world consequences for failures.