10 road test best practices to reduce risk and improve retention
Screening prospective commercial motor vehicle (CMV) drivers for safety concerns relies on limited information. Driving history paints a picture of the driver’s past, and the road test is a current evaluation of skills and deficiencies.
Carriers have up to three choices in their approach to road tests:
- Use one of the two exceptions allowed in 391.33 instead of the road test,
- Meet the minimum federal road test standards in 391.31, or
- Exceed the standards with best practices.
Today, juries and federal auditors expect carriers to meet and exceed the minimum standards.
10 best practices
Evaluate drivers’ skills at hire and keep them sharp by exceeding the road test regulations, which will result in:
- Reduced risk of crashes and negligence claims, and
- Improved retention by increasing driver skills and confidence.
Consider these 10 best practices if not covered in existing policies and procedures:
- Assess every driver using only one road course with the required elements in 391.31(b) as applicable to the expected operating environment and vehicle assignment.
- Use a standardized scoring sheet and require completion during the test.
- Prohibit the use of either exception in 391.33 in lieu of a road test.
- Require evaluators of CDL-vehicle drivers to hold a CDL in case there is a need to operate the vehicle.
- Document the basis for deeming an evaluator competent, such as in an appointment letter.
- Evaluate testers for the consistent application of standards between evaluators and to guard against subjectivity and bias.
- Ensure testers explain what the driver can expect before starting and only give instructions and limit comments to avoid distractions during the test.
- Conduct remedial training to correct road-test deficiencies if the driver passes the test.
- Perform road tests after hire regularly or before a transition, such as returning to work from an extended absence, being assigned to a new vehicle or operation type, operating in winter or mountainous terrain, and assuming duties as a driver-trainer.
- Never pass drivers solely based on operational needs.
Minimum federal standards (391.31)
The carrier must deem the tester to be competent to evaluate safe driving skills, but does not have to require that they hold a CDL.
The road test must:
- Be in a vehicle similar to the one the driver will be assigned,
- Be of a duration to allow the tester to judge a driver’s abilities,
- Evaluate eight activities as they apply to the driver’s role per 391.31(c), and
- Include the tester completing a scoring sheet with each required action rated.
After completing the road test:
- The tester must sign the scoring sheet, and if the driver passes the test, complete a road test certificate with the prescribed format in 391.31(f);
- The carrier must retain the scoring sheet and the original certificate (or a copy) in the driver qualification (DQ) file for the duration of employment plus three years; and
- The driver must receive a copy of the certificate.
Exceptions to the road test (391.33)
Except for drivers that will pull trailers that are tankers, doubles, or triples, as well as those using the Alternative Vision Standard for the first time, carriers can accept the following in lieu of a road test:
- A copy of a commercial driver’s license (CDL) valid for the vehicle that the driver will operate; or
- A compliant road test certificate issued by a carrier within the past three years.
Caution: The use of exceptions is not a valid defense in litigation.
Key to remember: Do not settle for meeting minimum standards; exceed the regulations to reduce risk and improve retention.