Why interview notes can mean trouble
Memory is the ability to acquire, store, and retrieve knowledge. But according to a recent article about the nuances of human memory on the website Verywell Mind, a person’s ability to remember information is not a flawless process. This likely comes as no surprise.
One tip to help improve memory is putting pen to paper and writing down the information that needs to be recalled, according to the article.
This is great advice for most situations. During the interview process, however, jotting down notes could mean trouble.
The risk of improper notetaking
Even though there’s some risk involved, it’s perfectly acceptable to take notes during an interview. In fact, it’s a good idea as long as the interviewer is careful about the type of notes taken.
For example, interviewers should avoid notes that could be seen as some sort of bias for (or against) someone, like “this applicant is currently a housewife” or “this person is friends with the owner.”
The intent in writing these kinds of notes may be completely innocent, but employers don’t want to have to defend the notes taken and describe what the thought process was down the road if the company is sued.
It’s also best to not write down anything that could be seen as discriminatory. Jotting notes about someone’s skin color, for instance, could be used as evidence in a discrimination claim if that person isn’t chosen for the job.
Avoid making notes about any personal or physical characteristics such as commenting about a person’s race, color, gender, etc. These are considered protected classes.
What are protected classes?
Federally protected classes fall under Title VII of the Civil Rights Act, which applies to employers with 15 or more employees. That means people cannot be discriminated against in employment matters (such as hiring) because of their:
- Race
- Color
- Religion
- National origin
- Age (40 and over)
- Sex (including sexual orientation and gender identity)
- Pregnancy
- Familial status
- Disability status
- Veteran status
- Genetic information
- Citizenship status
Some states have broader laws that apply to all employers or additional groups.
What should employers do instead?
If an interviewer needs to write down something to jog a memory, they should concentrate on other descriptions such as clothing (green dress, red scarf, blue tie, etc.). Since these are an individual’s temporary features rather than personal characteristics, these types of memory-jogging notes are not likely to get a company into trouble, and they may serve as good reminders.
Key to remember: It’s okay to take notes during an interview, if the interviewer is careful about the type of notes taken and avoids discriminatory terms.