Whose responsibility is it to investigate a crash?
The Federal Motor Carrier Safety Administration (FMCSA) regulations do not assign accident investigation as a specific carrier responsibility. The responsibility normally lies with the law enforcement agency that was called to the scene. However, there are times a carrier will want to conduct or initiate an investigation.
Law enforcement
If the crash met the state reporting requirements, a law enforcement agency should have been notified of the crash and they will investigate. However, their investigation normally does not involve a determination of chargeability, fault, or preventability. Law enforcement officers simply document what they discovered, and the statements made to them by the parties involved on a police accident report (PAR). The PAR will be used by others (including the parties listed below) during their investigations.
If the investigating officer believes a traffic code was violated, a citation will be issued to the driver(s) involved. This can be used when determining if the collision is chargeable as far as one of the parties is concerned.
Insurance company
The insurance companies involved are likely to conduct their own investigations to determine chargeability, fault, and preventability. These investigations are conducted to determine who is liable, what the damages are, and who must pay for the damages.
The carrier
While carriers are not directly required to conduct investigations, many do. This is because carriers are required to have safety management controls that prevent accidents. One safety management control is to investigate a crash to determine if it could have been prevented. If it could have been prevented, actions can be undertaken to prevent future crashes of the same type. This may involve retraining a specific driver or making a systemic change to the company policies, procedures, or training.
Carriers may also want to investigate crashes to determine preventability. If a crash can be proven to be non-preventable, its use in the CSA Crash BASIC scoring can be challenged through the Crash Preventability Determination Program, provided it meets the eligibility criteria. Carriers can also ask that non-preventable crashes be removed from the crash rate calculation done in Factor 6 of an audit.
Another reason a carrier may want to at least start to investigate a crash is to determine potential liability.
The carrier’s attorney
If the crash is such that litigation or an excessive amount of liability is possible, many carriers choose to have their attorney manage the crash investigation. This is done to avoid legal pitfalls that could be the result of an improperly managed investigation. Something as simple as taking a statement from the driver could lead to additional liability if not done correctly.
Key to remember
While the FMCSA regulations do not require a carrier to investigate a crash, it is a best practice. In the case of a serious crash, however, it might be best to allow your attorney to do it for you.