CEOs want more AI: What should HR do about it?
A recent survey from the Society for Human Resource Management (SHRM) found that artificial intelligence (AI) is on the minds of CEOs, who anticipate that technology will drive a need for upskilled and reskilled workers in 2026.
Figuring out how to meet this need is a challenge facing HR professionals, who have the opportunity to determine how to integrate new and necessary skills into their company’s workforce.
What CEOs expect
The CEO Priorities and Perspectives study from SHRM, released in early December, found that in 2026:
- 40 percent of CEOs are prioritizing the adoption of AI
- 56 percent identify technological advancements as a top macroeconomic challenge
- 54 percent identify adapting to technological advances as a top organizational challenge
- 87 percent anticipate a growing emphasis on collaboration tools
- 87 percent expect AI-driven upskilling and reskilling will be prevalent
What HR can do
To help their workplace capitalize on the improvements AI offers, HR professionals can:
Adopt an AI policy: A policy provides structure, letting employees know when and if it’s acceptable to use AI on the job. It also helps ensure your workforce is using AI in a legal, responsible, and ethical way.
Assess: Across the company, determine where your workers are at with AI. More workers in your company are likely using AI than they were last year, but adoption might not be uniform across your company. Be familiar with the AI tools being used and where AI skills are lacking.
Be future-ready: Bringing AI into the workplace may require a cultural shift. While some areas of the company may be eagerly adopting AI tools, others may not trust the technology. To create a sense of ownership, get input from workers on how AI could enhance their jobs.
Address the stress: Fear and uncertainty about how AI will impact their jobs may be ramping up employee anxiety and impacting mental health. Be open to answering questions and addressing concerns. Also raise awareness of your company’s resources for mental health support through posters, newsletters, and articles on the company intranet.
Upskill and reskill: Help employees adapt to new technologies by upskilling to expand their abilities with AI. Also consider how employees could reskill to prepare for a new role that uses AI. Offer training opportunities through classes, videos, or learning development platforms.
Make training meaningful: Offer opportunities for project-based learning. This could include developing a strategy for implementing AI in a certain role or process, or finding ways to increase a team’s AI skills and proficiency.
Use internal resources: Allow for collaboration across the company. Provide a way for employees to share information about how AI is being used in their areas. Use mentorships and peer support groups to give employees an opportunity to discuss successes, address roadblocks, and brainstorm new ways to use AI.
Key to remember: CEOs are looking for more ways to use AI, and HR professionals can help employees gain necessary skills.

















































