One is the loneliest number when it comes to employee retention
Companies looking to boost their employee retention numbers should first consider other numbers, such as how many — if any — work friends their employees have.
The 1970s group Three Dog Night may have unknowingly predicted the current employee retention problem with the well-known lyric from their aptly named song, “One,” with the line: “One is the loneliest number that you’ll ever do.”
Employees who are lonely at work pose a greater risk of leaving a company for another job elsewhere, according to a recent Harvard Business Review article.
Lowdown on loneliness
Loneliness is often tied to poor health, among other woes. Unfortunately, Gallup data reports that more than 300 million people around the world do not have even one friend.
Considering the amount of time people spend working, the workplace is a prime opportunity to form a connection with another human being. Yet, concern over social well-being isn’t at the top of some company priority lists. From a global perspective, Gallup reports that only three in 10 employees say they have a best friend at work.
Crossroads of people and productivity
For many years, companies have shied away from meddling in employees’ personal lives or emotional well-being. These days, however, studies indicate that this old-school rigid mentality is to an employer’s detriment. Meaning, when employees have a best friend at work it is not only to their benefit, but it also leads to higher profits, improved safety, and employee retention.
The employee retention angle is somewhat obvious: It’s easy to leave a job – it’s harder to leave a best friend.
Digging a little deeper, university researchers discovered that having workplace friendships means:
- An increase in commitment,
- Better communication, and
- Mutual encouragement.
In effect, having workplace friendships is connected to overall job satisfaction.
Putting a plan into action
Whether a company has onsite or remote employees, or employees who work in various locations, fostering opportunities for workplace friendships to grow and thrive are possible.
Here are a few ideas to get started:
- Build a buddy system. Everyone — from kindergarteners to grownups — needs a buddy. A workplace buddy is someone who can help employees (especially new hires) navigate the unwritten rules at work. How often work buddies engage in dialog, though, is important to a successful buddy system.
- Support chances for more face-to-face communication. Whether it’s in person or remote, having regular interactions in which employees see one another strengthens those connections.
- Find common ground. Bring employees together for common goals. It could be a brainstorming session about ways to improve safety or it could be volunteering as a group for a local charity. Having unified goals helps solidify employee bonds.
Key to remember: Employers today are struggling to retain workers. One relatively inexpensive way to accomplish this is to provide opportunities for employees to develop friendships at work.