Employer prevails in ADA case by offering employee help
Amanda was one of 40 million Americans who suffer from an anxiety disorder. While her initial job performance was good, it began to slip. She developed a pattern of being absent from work.
Meeting about job performance ensued
Daniel, her boss, observed a decline in her performance, as well as friction between Amanda and her peers and direct reports. On at least two occasions coworkers reported to HR that Amanda had acted inappropriately in arguments with other company executives.
Some of her direct reports eventually complained. One employee shared a text message in which Amanda indicated (in rather colorful language) that she was unhappy about a coworker.
In a meeting regarding her performance, Daniel and Maria from HR asked Amanda:
- Whether they could do anything to help her,
- If she needed to take time off, and
- If they could connect her with other resources, such as a therapist.
Amanda declined these offers of assistance. A couple days later, after Amanda said she was putting together an action plan with her doctor, Maria told her “I’m here when you are ready. I want you to feel better, that’s the most important thing.”
Employee response lacking
Amanda, however, never shared a plan with Maria, nor did she ever respond to the offers of assistance or seek any accommodation.
Complaints about Amanda’s behavior continued. After arriving in Paris for a conference, she tweeted, “Me and 2 other coworkers just landed and arrived at hotel at 3:15p local time. My boss: let’s meet at 3:30! Me currently:” followed by a picture of her hand holding a glass of wine. This was followed by other tweets stating, in part, “I’m not jumping head first into work right now. I just got off the [expletive] plane…. Also I am a GLOBAL VP and my POS company insists on international economy….”
Employee terminated and sued
Amanda was subsequently terminated, and she sued, in part claiming that she was fired because of her disability, and that the employer failed to engage in the ADA’s interactive process.
The court rejected Amanda’s claim, pointing out that the employer did begin the interactive process, when it asked what they could do to support her, and offered her time off. Amanda, however, did not respond, so she did not engage in the interactive process.
Jonson v. L’Oreal USA, Second Circuit Court of Appeals, No. 21-2914, March 27, 2023.
Stigma
While this case is a win for the employer, it helps illustrate that, sometimes, employees aren’t on board with accepting an employer’s help, perhaps due to the mental health condition for which they need help.
According to the Anxiety and Depression Association of America only 36.9 percent of those 40 million affected Americans seek treatment.
If only we could do more to help remove the stigma of asking for or accepting help.
Key to remember: When an employee is struggling, simply asking what help an employer can do to help never hurts. For this employer, it helped them defeat a court claim. Employees, like the one in this case, might sadly turn down help. The stigma of mental health conditions continues, but in time, it could lighten.