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Consider your workers’ suggestions
2021-09-13T05:00:00Z
At my previous jobsites I placed locked mailboxes at the time clocks and job trailers. My workers had a place to submit their safety suggestions anonymously.
Here are some tips for enhancing or creating your safety suggestion program:
- Make the program easy to use. It may be more helpful to ask for all ideas that improve the jobsite or increase safety or productivity. Why limit the responses? Allow input on any job or area on the jobsite. Many positions require a combination of skills and interaction among several departments.
- Make sure the program is manageable. Try not to institute a suggestion program along with other programs or changes at the same time. While your intentions may be notable, the follow-through may be impossible.
- Set up a method of implementation. The standard practice is to use secure boxes at accessible locations with paper and pens readily available. Still, there is no reason you can’t use inter-company mail, e-mail, or your intranet. Be creative.
- Promote and publicize the program. The initial problem is getting the flow of suggestions started. Promote your suggestion program, just like any other new program. Think about holding a kickoff meeting, sending out a special e-mail announcement, developing special incentives, etc.
- Encourage workers to participate. Ask for all thoughts and ideas. Communicate to workers that there are no bad suggestions and encourage anonymous tips for workers who don’t seek public attention.
- Reward good suggestions. Recognize and reward workers who make suggestions that save time, money, or better utilize resources.
- Show management support. Support means checking the suggestion box regularly, implementing practical suggestions, and recognizing and rewarding participants. When a worker’s recommendation does get implemented, everyone on the jobsite should know about it.
Follow through if you decide to institute a suggestion. Failure to do so may reinforce your workers’ feeling that they cannot impact their jobsite no matter how hard they try, thereby discouraging future efforts. If you get suggestions that can’t be implemented (or can’t be implemented right away), acknowledge that you received the ideas and explain what you’re doing.
Key to remember: Don’t disregard your employee’s suggestions when determining how to improve your jobsite’s safety program.