Case highlights the importance of accurate job descriptions
Jaban worked as a claims adjuster for an insurance company. Then, this series of events landed his employer in court:
- Due to his medical conditions, Jaban asked his supervisor, Maryann, if he could work from home to accommodate his medication changes. His request was granted on a temporary basis.
- Later that year, the company’s HR department asked Jaban for updated medical documentation to see when he would return to the office. The documentation indicated that Jaban needed to work from home for a while longer.
- Still later, Jaban applied for and received intermittent FMLA leave.
- Months went by. Maryann told Jaban that he could no longer work from home and he had to return or take more FMLA leave. Jaban opted for the latter and used up all his FMLA leave. He subsequently applied for and received long-term disability.
- Soon after, the employer notified Jaban that he was considered to have abandoned his job because he did not provide a return-to-work certification.
- Jaban filed a claim, arguing that the employer discriminated against him when it did not allow him to continue working from home. The employer argued that Jaban could not perform the job’s essential functions with or without an accommodation.
The court weighs in*
The court turned to the job description. The employer indicated that working from the office was an essential function, but nothing in the job description indicated such a requirement.
In fact, the employer was unclear as to just what Jaban’s job was. Some thought him an inside claims adjuster, while others thought him an outside claims adjuster. Outside adjusters were regularly allowed to work remotely. Because of these discrepancies, the court denied summary judgement, meaning the case will go to a jury to decide. Whatever a jury decides, it seems as though an up-to-date, accurate job description might have prevented the lawsuit entirely, or at least helped the company defend itself.
*Brownlow v. Alfa Vision Insurance Company, Middle District of Tennessee, No. 3:1118-cv-01241, March 22, 2021.