3 things supervisors need to know about the PWFA
Want to help avoid an expensive discrimination claim? Train your supervisors. But where to start?
The Equal Employment Opportunity Commission (EEOC) clearly believes that employers should begin with training supervisors about the new Pregnant Workers Fairness Act (PWFA). Since the EEOC enforces the PWFA, they know a little bit about discrimination claims related to pregnancy.
Frontline supervisors are likely to receive accommodation requests from their direct reports and should be trained in how to respond to avoid retaliating against those who request or use an accommodation. Here are three topics employers should include in PWFA frontline supervisor training:
1. How to recognize a PWFA accommodation request
Employees likely won’t directly ask their supervisor for a “PWFA accommodation.” They might, however, ask for an extra break or to sit down occasionally. This could be a verbal request or even a text message. The way the request is communicated doesn’t matter.
Employees don’t need to use any special words or phrases when asking for a PWFA accommodation, nor do they have to ask their direct supervisor. They might tell their supervisor, a manager, someone who has supervisory authority for the employee or who regularly directs the employee's tasks, HR, or another appropriate official. They might also follow the steps in the employer’s policy.
Supervisors should know that many of the limitations and accommodations under the PWFA will be small or minor. Employees don’t need to have major medical issues.
If an employee asks for a workplace change because of a limitation related to pregnancy, childbirth, or related medical condition, that’s enough. The following are examples of such requests:
- “I’m having trouble getting to work at my scheduled starting time because of morning sickness.”
- “I need more bathroom breaks because of my pregnancy.”
- “I need time off from work to attend a medical appointment because of my post-partum depression.”
- "I need time off for prenatal visits."
2. What to do with a PWFA request
The EEOC expects employers to provide basic accommodations (e.g., a longer break) after a brief conversation between the employee and their supervisor. No special forms or processes are needed.
Therefore, supervisors will need to know which accommodations they should provide without question or delay, and which ones to elevate for HR’s input. An example of a PWFA accommodation that should be escalated to HR might be if an employee requests extended time off from work because of a pregnancy-related condition.
3. What not to do in response to a PWFA request
Supervisors should not ignore accommodation requests, display obvious disappointment, or make snarky remarks to employees who request accommodations. This includes not making a face or saying anything that would make an employee feel that the request causes trouble or is an issue for the company. They shouldn’t criticize the employee for making the request or comment about its validity.
Supervisors (and employers) should not make the accommodation process cumbersome for employees. They also should not delay providing an accommodation, especially the basic ones.
Key to remember: Supervisors will receive PWFA accommodation requests, so they need to know how to recognize them and how to respond to them to help employers avoid discrimination claims.