Late FMLA certifications: What to do
Many have been there: An employee puts you on notice of the need for leave. You provide the eligibility/rights and responsibilities notice, which tells the employee to get you a medical certification within 15 days per the Family and Medical Leave Act (FMLA). You include a certification form.
You wait patiently. The 15 days go by, and you do not receive the certification. The employee’s been gone, but you don’t know if the reason for leave actually qualifies for FMLA protections. You don’t yet have enough information to designate the time off as FMLA leave.
In such a situation, you may always remind employees that without the information from the certification, the employee’s job may not have FMLA protections. This information is in the eligibility/rights and responsibilities notice, but a reminder can be the strongest incentive employees might have to get a certification to you.
From there, the options depend upon whether the need for leave was foreseeable or unforeseeable, but there are similarities.
Foreseeable leave
When the employee’s need for leave was foreseeable and the employee fails to provide a certification within 15 days, you may deny FMLA coverage until the required certification is provided.
If, for example, an employee has 15 days (you may allow for a longer period), and does not get you the information for 21 days, with no sufficient reason for the delay, you may deny FMLA protections for the six days between the end of the 15-day window and when you received the certification.
When leave is foreseeable, employees are to give you advance notice of the need for leave, and, therefore, are in a better position to provide the certification earlier. If, for example, an employee is requesting leave for an upcoming birth, the employee should provide notice of the need for leave at least 30 days in advance. The employee then should be able to provide a requested certification well before the leave is to begin.
Unforeseeable leave
When the employee’s need for leave was unforeseeable, you may deny FMLA coverage for the requested leave if the employee fails to provide a certification within 15 days from when requested, unless not practicable due to extenuating circumstances. If, for example, an employee is involved in a severe car accident, the employee might be unable to meet the 15-day deadline.
On the other hand, if there are no extenuating circumstances, and the employee fails to timely return a certification, similar to foreseeable leave, you may deny FMLA protections for the leave after the 15-day window ends and until a sufficient certification is provided.
Extenuating circumstances could include the doctor being away and not able to complete the certification. If an employee is putting forth good faith efforts to get you a certification, you should give the employee additional time. You need to look at each situation on its own merits.
Key to remember: You have some options when an employee is late with a certification, generally depending upon whether the leave is foreseeable or not.