Don’t get locked out: ELD update coming soon
If you use electronic logging devices (ELDs) that rely on email to send logs to enforcement personnel, watch for an important update from your ELD provider. Miss it and your drivers could be in trouble during roadside inspections.
Enforcement officials can only receive emailed logs from an ELD that has the right “key” to lock (encrypt) the data. The Federal Motor Carrier Safety Administration (FMCSA) is required to issue new keys every few years, and the next deadline is July 19, 2024.
Accept the update
This means that ELD providers whose devices rely on email (as opposed to Bluetooth or USB) will need to update their keys by pushing out a software update. All drivers and motor carriers who use such devices will need to make sure their software is updated before the deadline or they won’t be able to email their logs to an enforcement official.
The burden is all on ELD providers; motor carriers will merely need to accept the software update when it’s available.
The FMCSA is encouraging ELD providers to update their encryption key “well in advance of the July 19 deadline to avoid any interruption in service to … customers.”
What happens if…?
After July 19, if an ELD sends an email to the FMCSA’s ELD Web Service with an expired key, the email transfer will fail. If that happens, the enforcement officer should use the ELD’s display screen to verify the driver’s hours but the driver may still be cited under 49 CFR 395.24(d) for not being able to transfer logs electronically.
Once issued by the FMCSA, the new encryption key will be valid for another three years.
Key to remember: The software used on ELD systems that rely on email to transfer logs will be updated in coming weeks to swap out the “key” used to encrypt data. Motor carriers using such ELDs will need to watch for communications from their ELD provider and install the new software by July 19.