Debunking the mysteries of forklift training (Part 1)
Are mysteries of OSHA’s powered industrial truck (forklift) training requirements at 1910.178(l) keeping you up at night? Rest assured, we’re going to solve several of those mysteries in this two-part series.
Mystery #1 — Who can conduct the training?
We get a lot of forklift training questions from clients, but the one that we get most often is, “Who can conduct the training? ”
OSHA states all operator training and evaluation must be conducted by persons who have the “knowledge, training, and experience” to train operators and evaluate their competence. The standard doesn’t go into more detail. It’s up to the employer to ensure trainers meet these general qualifications, but OSHA has no requirements for trainers to take certain classes, hold any sort of certifications, or be re-certified as trainers at specified intervals.
The only aspect of this that OSHA has clarified is that the trainer does need to have experience operating the equipment. An OSHA letter of interpretation (dated 7/23/03) says that, “... the trainer will only have sufficient experience if he has the practical skills and judgment to be able to operate the equipment. For example, if the employer uses certain truck attachments and the trainer has never operated a truck with those attachments, the trainer will not have the experience necessary to train and evaluate others on the safe use of those attachments. However, the standard does not require that the trainers operate a PIT regularly (i.e., outside of their operator training duties) as part of their job function or responsibility.”
Need more information on OSHA’s Forklift Standard? See our ezExplanation on Powered Industrial Trucks. |
Mystery #2 — What makes a trainer effective?
Well, you can answer this in several ways. Certainly, they need to know the OSHA regulations. Most importantly though, they need to have experience operating the equipment, be committed to training success, and be good communicators.
You know, you can have someone who is a great forklift operator, but do they want to train others? Are they committed to the training? And, importantly, do they have the communication skills to transfer the knowledge to the trainees? Many operators do, but some won’t — so keep that in mind.
Certainly, though, you can coach up those operators. If they’re great operators, but just need a little help becoming a trainer, then it might be worth your while to send them out to a train-the-trainer class. Set some criteria of your own for when an operator can become a trainer, it shouldn’t be just because they’ve operated the equipment for “x” number of years without an incident. Make sure you have observed the operators and feel they’re safety-minded; you certainly don’t want a trainer who will pass along short cuts to the trainees.
Mystery #3 — Can we use third-party trainers?
Many employers utilize third-party trainers for some of their operator training. There’s certainly nothing wrong with doing this, many third-party trainers or consultants have great experience in both forklift operation and training. But check their credentials, particularly considering the types of workplaces you operate in. For example, if you operate a distribution center, make sure they’ve operated a forklift in that environment.
Also, it’s usually best if you bring in the third party to do the training at your facility. There are several reasons for this, the most important is that they can train on your equipment and in your unique operations, where the operators will ultimately be operating anyway. Bringing them in will also save travel expenses for sending your workers off site.
If you send your operators out to class or an off-site training center, keep in mind that you’ll have to supplement the training with truck and workplace specific training requirements. And, you’ll have to certify that each operator has been trained and evaluated as required.
Action item
As with all training programs, it’s good practice to review periodically. So, look at your current forklift training program and see if there’s room for improvement.
Debunking the mysteries of forklift training (Part 2) will solve even more forklift training mysteries, so stay tuned. |
Key to remember
Forklift training requirement aren’t as clear-cut as we’d like. We solved three forklift training mysteries that often confuse employers: your qualified workers can do the training, your trainers can be coached up, and you can use a third-party trainer.