Behavior-based safety: It’s all about ABCs
It’s widely accepted that our behaviors have an impact on our level of safety at work. To understand the concept, keep in mind the ABCs: Activators, Behaviors, and Consequences.
Activators are things (people, places, events) that happen before a behavior and point you toward a behavior. For example, a speed limit sign is an activator. It “conditions” you to put your foot on the brake (which is a behavior).
Behaviors are observable and measurable activities such as talking, walking, typing, hammering, or even driving.
Consequences come after the behavior and influence whether or not you’ll perform the same behavior again, avoid the behavior, or change the behavior. Consequences make us behave in a certain manner by changing future behaviors.
For example, a speeding ticket is a consequence of driving too fast. Even people who don’t slow down after noticing a speed limit sign will usually drive slower after getting a ticket. The consequence (in this case, a speeding ticket) usually has a stronger influence on behavior.
Consequences can also be positive, however. Recognition, appreciation, and pay raises are all consequences used to reward and encourage positive behaviors.
As a supervisor, you have a great impact on the consequences workers experience, whether giving recognition for performing work safely or imposing discipline for violating safety rules. Using a mix of positive and negative consequences (a carrot and stick approach) has the greatest impact on behavior modification. Make sure you administer the consequences (or give praise) in a timely and consistent manner.