Survey reveals widespread challenges building safety culture
A safety professional’s job is keeping employees safe, but they can’t do it alone. Safety professionals know that procedures and rules don’t keep employees safe. Employees must follow those rules to keep themselves safe, and management must support this and maintain accountability.
A recent survey revealed that a common challenge is getting employees to understand the importance of safety and consistently following procedures. Overcoming resistance to change and building a strong safety culture were also challenges for many employers.
Survey participants were asked to share their greatest EH&S challenge in their own words. Common themes included:
- Getting employees to buy into and engage with EH&S programs and initiatives.
- Maintaining consistent engagement across departments.
- Establishing a strong safety culture and getting leadership buy-in.
- Overcoming employee complacency and resistance to changes in safety procedures.
- Shifting the overall mindset of the organization to prioritize EH&S.
Why is safety culture critical?
In a strong safety culture, everyone understands the role they play in safety. Employees watch out for themselves and each other. They recognize that taking shortcuts puts them at greater risk for injury, and that injuries affect them at home as well as at work. Supervisors know this also (or should know this) and will not only hold employees accountable for following rules but will also recognize them for positive safety efforts.
Employers with strong safety cultures experience fewer injuries which translates to lower workers’ compensation premiums and less down-time for incidents and investigations. They may have higher employee engagement and lower turnover. For related information, see our article Getting buy-in for safety changes.
Priorities and challenges
The survey also listed six EH&S initiatives and asked respondents to rank them from “most impactful” to “least impactful.” The results were:
- Fostering a strong safety culture where employees consistently prioritize safety
- Gaining leadership commitment and visible support
- Building employee trust and engagement
- Employee training and education
- Identifying and addressing the root causes of incidents
- Demonstrating a positive return on investment
These responses aligned with survey participant comments regarding the challenges of building a strong safety culture and getting management support.
A strong safety culture should make an EH&S professional’s job easier for two reasons. First, the safety manager is not viewed as solely responsible for safety since everyone actively participates and takes personal accountability. Second, the EH&S professional should get more support when safety is not viewed as being in competition with production.
J. J. Keller & Associates, Inc. conducted this EH&S benchmark study to better understand the challenges faced by EH&S professionals. The findings will contribute to a broader understanding of the challenges and help create improvements within the industry. The survey was open to all individuals with responsibilities falling within the realm of environmental, health and safety, with 979 respondents.
Key to remember: Key challenges for EH&S professionals include getting employee buy-in and engagement, shifting the organization’s mindset and culture to prioritize EH&S, and dealing with resource constraints such as time, budget, and staffing.