When laws overlap: The ADA and the NLRA
Employment laws don’t exist in a vacuum. Multiple laws could apply in a given situation. Employers need to see the big picture of all applicable laws to help avoid violating any of them. In some situations, employers need to understand how the federal Americans with Disabilities Act (ADA) and the National Labor Relations Act (NLRA) interact.
The ADA
The ADA prohibits discrimination against qualified applicants and employees with disabilities. It also requires employers to provide an effective reasonable accommodation when a qualified individual with a disability requests one, unless providing it is too difficult or expensive, meaning it’s an undue hardship on the employer.
When an employee (or applicant) asks for a workplace change (i.e., an accommodation) because of a medical condition, employers are to engage in an interactive process with the employee, with a focus on identifying an effective reasonable accommodation.
The ADA applies to employers as well as labor unions. It doesn’t, however, specifically address the issue of how to reasonably accommodate an individual with a disability under the ADA in a unionized setting, where employees have rights as part of a collective bargaining agreement (CBA).
The NLRA
The NLRA gives employees the right to:
- Form or join unions;
- Engage in protected, concerted activities to address or improve working conditions; or
- Refrain from engaging in these activities.
Employers must bargain, in good faith, with the union over terms and conditions of employment. Sometimes, accommodations involve conditions of employment and are part of the bargaining process.
Unions must not interfere with an employer's ADA duty to reasonably accommodate employees when the accommodation doesn’t violate a CBA.
Conflicts
While employers must engage in an interactive process directly with employees to evaluate accommodations, the NLRA prohibits such "direct dealing" unless the union authorizes it.
Also, while employers must provide reasonable accommodations, the NLRA prohibits employers from violating the terms of a CBA. Therefore, certain provisions of a CBA might prevent employers from providing a preferred accommodation.
Finally, while employers must keep an employee’s and/or applicant’s medical information confidential under the ADA, employers must discuss all relevant information with the employee representative under the NLRA.
Avoiding issues
Employers might avoid issues between the ADA and the NLRA by ensuring CBAs have a provision allowing them to take all actions necessary to comply with the ADA. This would require foresight and planning.
Employers and unions could decide to provide informal accommodations that don’t involve working conditions. If, for example, an employee can’t reach the printer, with the approval of the union and the affected employee, other employees could do the employee's printing.
Employers and unions might also decide to have a committee of an equal number of management and union representatives to deal with ADA issues. This joint committee might take on the interactive process with employees.
The committee members could:
- Develop factors for evaluating requested accommodations,
- Help determine the job’s essential functions, and
- Determine which accommodations are available.
They could also evaluate whether the requested accommodation would affect other members of the bargaining unit, how it would affect them, whether other possible accommodations are available, and the possible consequences of those accommodations.
To the extent that medical information is needed to determine a reasonable accommodation, and most likely it will not, the employee could share that information with the committee, or the employee could authorize the employer to share it with the committee.
Key to remember: Employers have collaborative ways of dealing with the conflicting duties between the ADA and NLRA.