What HR should do when an employee dies
While it may be a rare occurrence, the death of a current employee is likely to affect the workplace at some point.
One of HR’s first responsibilities may be to communicate with both the workforce and the employee’s family regarding the loss. Here are some steps to take:
- Express the company’s condolences and determine how much information the family wants to share with employees. It may help the family if a company representative is willing to serve as a liaison between the family and the workforce, communicating information about funeral arrangements and how employees can help the family of the deceased.
- Offer all affected employees the opportunity to attend the employee’s funeral, if possible. If the company has a bereavement policy, it probably addresses leave for employees after the death of a member of an individual’s immediate family. Consider adjusting it to allow for paid time to attend funeral services of a coworker as well.
- Process any employee benefits paperwork efficiently. This can help the employee’s family members move forward. Consider life insurance, retirement plans, and any other relevant benefits. If the employee had covered dependents under company health insurance, get COBRA paperwork in order. State laws typically dictate final paycheck rules, including whether a company must pay out accrued, unused paid time off.
- Consider how to redistribute the deceased employee’s workload and if additional resources are needed in the short-term to complete projects.
- Discuss hiring a replacement for the deceased employee. This may seem callous, but in the aftermath of an employee’s death, tasks like this are necessary to help all employees and the organization move on from a tragedy.
- Bring in grief counselors for staff who worked closely with the deceased employee or remind grieving employees that help is available for them through the company’s Employee Assistance Program (EAP).
Losing a team member
Most full-time workers spend as much time with coworkers as they spend with families and friends, and strong bonds often form between employees.
When an employee passes away, the effect on other employees can be similar to that of losing a family member.
When a loss occurs in the workplace, pay attention to how employees are coping in the days and weeks that follow. Consider the possibility of bringing in help for employees dealing with grief. This may be particularly necessary if several employees were lost or if the loss was unexpected or affected the entire workforce. An Employee Assistance Program (EAP) might already offer such services.
As employees begin to resume business as usual, be sensitive to the fact that the grieving process is different for everyone. To the extent possible, be flexible with deadlines and workloads during this time. Some employees may be able to handle more than others; some may even prefer to distract themselves with work.
When a death directly affects a team, expect some difficult days and weeks. With compassion and guidance, employees can move forward with their work, even when missing a team member.
Emergency: When an employee dies on the job
When an employee dies on the job, it must be reported to OSHA within eight hours even if the employer is not sure whether the death was work-related.
That’s because some events may or may not be work related depending on the circumstances. Heart attacks, for example, can be caused by electrocution, or even physical exertion connected with job duties.
The details needed by OSHA include the:
- Company name
- Time of the incident
- Where it happened
- A brief description
Note that a fatality cannot be reported in writing to OSHA due to the eight-hour time window. Either call OSHA or report the incident in person at the nearest OSHA office.
After the death is reported, a local OSHA Area Office Director will decide whether an investigation is warranted.
If an employee dies within 30 days of a work-related accident, the same reporting procedures must be followed, which means notifying OSHA within eight hours of the death.