MVR monitoring: Reduce the risk of unsafe or unqualified drivers
At a minimum, the Federal Motor Carrier Safety Administration (FMCSA) requires that carriers review commercial motor vehicle (CMV) driver motor vehicle records (MVRs) at the time of hire and annually after that.
Also, drivers must notify carriers in these circumstances:
- CDL-vehicle drivers must report convictions for violations within 30 days.
- CDL and non-CDL drivers must report any loss of driving privileges by the close of business the day after the driver is notified.
Following the regulatory minimums and assuming nothing adverse will happen without the carrier’s knowledge is risky.
To better appreciate the importance of MVRs and why ongoing MVR monitoring can reduce risk, especially since the driver’s list of violations was eliminated effective May 9, 2022, let’s answer a couple of essential questions:
1. What is an MVR?
An MVR is a government-issued snapshot of a driver’s driving history with a wealth of information which may include:
- License number and status, such as active, suspended, revoked, and downgraded;
- License issue and expiration dates;
- Type of license or class of CDL;
- Medical certification and self-certified driving status (CDL drivers);
- Restrictions such as air brakes, manual transmission, medical variance, and intrastate-only;
- Endorsements such as hazmat, passenger, and school bus;
- Accidents, traffic violations, and vehicular crimes in commercial and personal vehicles; and
- State driving record points.
2. What are the risks of annual MVRs?
MVRs pulled only once in 12 months increase the chance of:
- A claim of negligent retention or negligent supervision if an unqualified driver has a crash;
- Out-of-service violations and stranded equipment;
- License suspensions due to drivers reaching a maximum point accumulation for repeat violations in a specified period;
- License suspensions due to administrative reasons, such as failure to pay child support;
- Undetected expiration of CDL drivers’ medical certification;
- FMCSA audits if the Driver Fitness Behavioral Assessment Safety Improvement Category (BASIC) exceeds the Compliance, Safety, and Accountability (CSA) percentile threshold; and
- Audit fines and acute violations that require immediate action.
Ongoing MVR monitoring
Ongoing MVR monitoring, available from most state licensing authorities, will notify carriers as soon as state violations or license status changes are known. If a driver’s ability to operate a CMV is affected, timely notification is crucial.
There are two basic options when considering ongoing MVR monitoring.
1. Work with a third party that offers these services:
- Collection of driver consent forms to participate in the monitoring program.
- Audited MVRs and further research when complex state information requires clarification.
- Scored MVRs to rate the driver’s history for risk.
- Immediate contact upon state notification if a license is suspended, revoked, or canceled.
- Management of corrective action training due to an adverse event.
2. Self-serve alert systems:
- A push system sends out an alert whenever the driver’s record changes; or
- A self-serve pull system allows users to check the driver’s record as needed.
These self-serve options can be time-consuming, requiring relationships with each state.
The benefits of ongoing MVR monitoring
Identify high-risk drivers much sooner
Ongoing MVR monitoring reduces risk and potential liability with timely notification of events like:
- Suspended, revoked, or downgraded licenses.
- Reckless driving, speeding, cell phone use, or other unsafe driving violations.
Timely corrective action of unsafe behavior or removal of an unqualified driver from the road is critical.
Save time and meet the annual MVR review requirement
A thorough annual review can take 30 to 60 minutes per MVR, along with state delays in providing reports. Ongoing monitoring requires only reviewing changes in the driving record or license status, saving time and decreasing the chance of missing something.
If you are using ongoing MVR monitoring via self-serve or using a third-party service, this meets the annual MVR and annual review requirement in section 391.25, provided:
- The employer notification system records the person’s name who conducted the driving record review, and
- You either automatically receive updates from the state (push-system) or access the system to check for updates (pull-system) at least once per year.
Keys to remember:
Your safety management controls will be scrutinized if you have unsafe or unqualified drivers who are involved in a crash. MVR monitoring can close gaps in ongoing qualification processes, and protect your business and reduce the chance of an audit or negligence claims.