Safety starts with accountability: How progressive discipline drives success
Where employee performance and behavior can greatly impact organizational success, it has become imperative for companies to establish a progressive discipline policy that not only ensures fairness and consistency but also fosters a culture of accountability and growth.
Follow along for the escalation of events when administering progressive discipline.
Verbal warning
Even before reaching this initial stage, most supervisors use a coaching session to motivate employees to change their behavior or retrain on specific areas of non-conformance. If you begin with a verbal warning, the employee is clearly told what infractions have occurred and given expectations on how to resolve the performance issue. The supervisor must document the discussion and have the employee sign it to demonstrate that they understand the terms.
Written warning
If the issues with the employee have not been resolved with a verbal warning, the supervisor should escalate the issue with a more formal documentation of the problem. A performance improvement plan should be provided to the employee with notification that if the behavior continues, then additional corrective action will be taken. The employee should sign the written warning and be provided with a copy of the document.
Suspension and final warning
Some instances require an in-depth investigation, and the employee may need to be placed on suspension while this is taking place. As with any corrective action, employers need detailed documentation of the events leading up to the suspension. Employees who do not pull their weight negatively affect morale, especially at smaller operations.
Termination
As a last resort and after all other corrective actions have failed, you may need to part ways with the employee. Depending on the seriousness of the offense, steps might be skipped, and the employer may need to let the employee go due to safety or security reasons. Do not be afraid to part ways with an employee who has repeatedly been coached on behavior or performance issues.
Another action to potentially include in your discipline policy is an option of reassignment to a different position or location in the company. For some organizations, especially those with labor contracts, an appeals process could be built into the discipline policy. This allows the employee to present evidence and extenuating circumstances that contributed to the infraction.
A progressive discipline policy provides a structured corrective action process to improve performance issues and employee behavior. All employees deserve to be treated consistently and fairly, and a progressive discipline policy can positively impact morale and productivity.
Key to remember: Investing in a well-designed and effectively implemented progressive discipline policy not only safeguards the integrity of the workplace but also empowers organizations to cultivate a culture of continuous improvement, employee development, and ultimately, long-term success.